Paid for over 8 months for this as a gift only to find out that they sent a single package in that time. I wish I had read these reviews before paying them for over 8 months. DO NOT USE THIS SERVICE. THEY ARE A SCAM.
Cratejoy needs to REMOVE Bojerky from their listing. Ordered 11-20-18, product was said to be delivered Dec 8-15. Nothing.
I contacted the company via email and Facebook NINE days ago. No response. I will be starting dispute process through my credit card company tomorrow.
ordered on 11/6, my card has been charged 2x and I've received no deliveries yet. I've emailed 5x and no response what so ever. I hope I can get my $ back!! Wish I'd read these reviews earlier.
I order a 3 month subscription over 1.5 months ago, it still hasn't arrived. I sent two emails, a week apart, inquiring about the box, absolutely no response. I was quite excited about this purchase, and an currently, deeply disappointed.
Ordered on June 17 as a gift. Didn’t receive anything. Contacted seller who said it would arrive in August. Contacted again in early September - no response. No product. Had to dispute charge with credit card company.
I placed an order at the beginning of July, knowing my first shipment wouldn’t go out until the next month. Fine, I can wait. That “next” month is almost over, we’re well past the ship date (8-15), and there’s no jerky to be had. Luckily, I already canceled my subscription, so I didn’t get screwed by a second month’s charge. I will be disputing the charge with my credit card company and filing a complaint with Bojerky’s local BBB.
Seriously, if you want to sell jerky, actually sell jerky.
Giving one star--could not give zero.
The worst customer service. The worst communication ever. Purchased through Groupon but it's maybe been too long for them to help but they are checking into it. Guessing it's been too long for me to dispute with my credit card company. Purchased an annual 4 jerky a month subscription for $149.99 with a Groupon on March 6 and redeemed. Then found that I needed to pay an additional $99.84 for shipping. We received two packages at the end of April each containing identical items. I asked for clarification from the company as to whether that was our first month (I thought the voucher said 4 different jerkies and each amounting to 3 oz) or if that was for March and for April. That question has never been answered and we've not received anything since. I have requested a refund from Bojerky as of today. RUN, don't walk away from doing business with this company.
We ordered a six month subscription and haven’t received it. I’ve written to the company several times and... nothing. I will be disputing the charge with my bank.
Ordered a six month subscription for my son as a Christmas gift and only received 3 shipments. I wrote them about this when they tried to renew my subscription but received no response. I wish I had read the reviews before purchasing this. Absolutely a rip off.