Q: I placed my order over a week ago and haven’t received even a email to confirm my subscription also my bank has took the money so I would like to know when I will receive my bo?Asked by Stormie H., April 2021
Q: Hi, I watched Abbadass video of her georgeous baby blue handbag which is my dream handbag. If I subscribe now is there any possible way I could start with August and get the light blue handbag? Thank you Donna HartzAsked by Donna H., September 2019
Honestly I am not really sure. You can always reach out to them via their Facebook Messenger before your sub to them. They have always been super good about getting right back to me. Have a great weekend!
Q: I have emailed this company 3 times in the last 2weeks 2 times in the last 3 days and 1 one 2 weeks ago . How do I get a response.Asked by Barbie G., July 2019
You can also try the toll free number Mon - Fri 9-5 1.800.471.7020. Good luck there customer service is horrible. I cancelled!!
You dont I've emails, messages every site and called. No response they just took another payment from my credit card that isn't due for weeks. Just cancel.
Hi Barbie! I think there is a bit of confusion- through Cratejoy Bolzano is unable to manage your charges; this is a third party website. The good news is that you have complete control of your subscription directly on the Cratejoy website. Customers make adjustments to their site directly and Cratejoy does provide information for you to do that. I hope this helps.
In my experience the best way to get a hold of bolzano is on their website on their instant messenger. It should pop up right on the screen usually says " how can I help you" . They usually get back to you that day.
Q: How do i place my bolzano on hold?Asked by Fatima P., October 2019
I received a couple of these bags and I must say, they are good quality and the designs are nice. However, they claim the value is around $200 and that is just silly. The bags are never genuine leather, and I never see a very nice lining in them. You can easily find bags of this quality at many stores for anywhere between $15 - $35. So, I think if you love getting surprised with style boxes, it's fun and a fair deal. But, if you already own nice leather bags or designer bags, you will never reach for these. The extras you get are not impressive, either. They always look like mass-produced items made in China and sold for a dollar or two at flea markets or on ebay. If you like to buy your clothes at Kohl's and you just like basic, decent quality bags, you will like these. If you have a taste for name brands and designer things, these just won't cut it for you.
My first handbag was fabulous -- a leather hobo with large gold trims. The next three were "vegan leather," meaning PVC (polyvinyl chloride) or another synthetic, with a self-fabric handle, a leather emboss, and a zipper closure. Not worth the price I paid. I didn't have access to my laptop and couldn't cancel via my phone, so I wrote twice but didn't receive a reply. All shipments arrived in plastic bags, so it took a bit of work to get the wrinkles out of the handbags' bodies.
i love the bag. I got the brown one. can[t wait to see what others they send
I sent this as a gift to my sister. The quality and stylings were more appropriate for someone in their 20’s. Not necessarily high end, but more trendy for a younger person.
Loved my bag. Accessories were awesome. Can't wait for my next one.
I did not like anything 😐 . The only item I liked was the face cream that I gave to my mom. I would like to cancel my membership. I do not want to get any more handbags. Thank you
I was expecting it to come in a box and it didn’t. I was worried at that point but once my wife opened it she loved everything in it. The purse and the accessories were great. Looked forward to the next 2 months.
Finally got my box after no response to multiple requests for status. Received an extra gift as a sorry but I’m not willing to continue with a subscription that can’t respond to messages. If they had told me they had delays that would have been fine. Total silence is not acceptable from a business.
Ordered several weeks ago and still nothing I contacted them and still nothing highly disappointed and want a refund
I am canceling due to the fact u took money from me 2 times I have received 1 bag and am due in 11 days to be billed again .
Fall in love with our November box, it includes so many goodies you wont want to miss, It includes 4 fashion accessories, that are sure to make a statement, 3 beauty items including an Electronic Facal Brush you wont want to miss and a beautiful fall bag in the perfect fall color. A total value of $350
Our Elba shoulder bag was one of several styles that have been featured and shipped to members who liked larger bags with a comfortable shoulder strap. The sunglasses were one of three accesssories that were sent along with three beauty items.
New for fall the Gabriela bag is the perfect shopper; comes with the perfect fall scarf, earrings and cuff bracelet plus three beauty accessories.
For those who choose small crossbodies, the Lucialla is the perfect bag, packed with fashion accessories and beauty items; it includes three beauty items and three fashion accessories.