have not received the second box like said have sent multiple messages no response
Did not receive 3 months of boxes but payment was taken out
Never got it
I tried reaching out to the seller multiple times before reporting the seller to CrateJoy.
I Loved it! It was a Mother's Day gift from my son. The products were of great quality and the surprise was wonderful. I cannot wait until next month!!
I was wondering whether I could change the size of the purses for next month. They are a little small for everyday use. Please let me know.
Also, I will be using Cratejoy for my own gift giving.
A spoofed email was used to set up this account! Despite my numerous emails, I was charged AGAIN!
The only communication received was that I DID NOT have an account with them. Then they charged me $150 AGAIN! Be very wary of this company. I’ve been scammed!
What an amazing subscription!!!! I am so excited for my next box!!! I am just hoping for a larger purse next time!!! Great quality!
Ignore their shipping policy that says your bag will ship in 1-2 business days. They didn’t ship my bag to me until a month later. On top of that, they only shipped the bag to me after they didn’t respond to my email and Cratejoy was about to force a refund. The bags themselves are just ok. You’re better off looking for one yourself at a box store. On top of that, the accessories they offer can be a hit or miss. I will admit I did like a necklace and pen that they put in the bag, but for such a pricey subscription service, I expect more. Save your money and go elsewhere!
Box is normally beautifull. Well they took out my money June 10 and I still do not have a box. it is very hard to track this and know what is going on. bolzano site has not info and cratejoy only says your box is being prepeared but come on. over a month since you charged me
Ordered several weeks ago and still nothing I contacted them and still nothing highly disappointed and want a refund
I am canceling due to the fact u took money from me 2 times I have received 1 bag and am due in 11 days to be billed again .
I sent this as a gift to my sister. The quality and stylings were more appropriate for someone in their 20’s. Not necessarily high end, but more trendy for a younger person.
Loved my bag. Accessories were awesome. Can't wait for my next one.
I was expecting it to come in a box and it didn’t. I was worried at that point but once my wife opened it she loved everything in it. The purse and the accessories were great. Looked forward to the next 2 months.
I did not like anything 😐 . The only item I liked was the face cream that I gave to my mom. I would like to cancel my membership. I do not want to get any more handbags. Thank you
My first handbag was fabulous -- a leather hobo with large gold trims. The next three were "vegan leather," meaning PVC (polyvinyl chloride) or another synthetic, with a self-fabric handle, a leather emboss, and a zipper closure. Not worth the price I paid. I didn't have access to my laptop and couldn't cancel via my phone, so I wrote twice but didn't receive a reply. All shipments arrived in plastic bags, so it took a bit of work to get the wrinkles out of the handbags' bodies.
Finally got my box after no response to multiple requests for status. Received an extra gift as a sorry but I’m not willing to continue with a subscription that can’t respond to messages. If they had told me they had delays that would have been fine. Total silence is not acceptable from a business.
Paid for 3 month subscription only received one. Contacted seller multiple times (emails and messages through cratejoy) and no response. First box had a bucket style bag but had an odd chemical odor and I had to stop using it, glue on the seams and pieces of thread I had to trim. Wallet included peeled and makeup was not sealed. Hoping the second box would be better but that has not shipped.
I love this subscription. I have gotten two purses so far and they are both unique and totally not something I would tend to buy, but I use them the most. I want to get different shades and styles that I don’t already have or haven’t seen everyone else using. The bags are good quality and the accessories are fun. The only thing I wish they did was allow you to pick your favorite jewelry color without paying an extra 10 bucks a month, but again, I am getting things that I will use even if I wouldn’t typically buy gold. If you like purses and like surprises, go for it!
Oh wow!! I love the purse!! Its like you know me. And the accessories were so cute and really me too!! Now I can hardly wait till next month!!
I loved this! I got a vegan purse in the color and style I selected and they also sent a manicure set and some stylish silver jewelry. Will order again.
Company has changed. In the beginning I was delighted now I horrified.
Love my new handbag. Absolutely beautiful and the accessories were cute as well. Looking forward to my next box
I received my first Bolzano Bag box last week. I was so completely impressed with the quality, color and composition of the bag. This is an incredible value. I purchased the Lux box subscription month-to-month which is what I normally do so I don't get stuck with something I don't like. I received my bag, a beautiful scarf, earrings, a cuff bracelet, a shower wrap towel for my hair and two eye liner pencils. The only thing I gave away was the eyeliner because I have too much of that already. If you are on the fence, I can assure you, this is well worth the money. If it doesn't exceed your expectations, then we have different realities. So looking forward to next months box. Thank you!
Beautiful handbag. Love the color and like all the accessories. Would like to see a different style of bag next time as all 3 bags I have gotten so far seem to be about the same.