Q: Anyone know if they are shipping during the pandemic? Asked by Joanne W., April 2020
I have just received my first box and I’m overjoyed. The contents are just what I like. Can’t wait to try the hot choc and the raspberry chocolate. Love the look of the book. Can’t wait to get started on it and the little extras are wonderful. Thankyou
Brilliant box, a book I would not have picked myself but I ended up not being able to put it down, I loved it and passing it onto a friend once I was done, so she can love it too. I can't wait to see what comes next month. Nice hot choc, metal straws (which my children have stolen coz they are multi coloured) and bath bombs. Really cheered me up at the start of my furlong time at home in this crisis.
A lovely box, I received a Christmas romance book perfect for the season. Along with a lovely hot chocolate which I shall look forward to reading with. Thank you!
I've only bought one box so far but it was amazing! Just wish I could remember the chocolate that was sent, best chocolate in the world! Clearly a very expensive brand too!
Ordered a gift subscription for my friend for her birthday last year. I had exchanged emails to and from for 3 weeks in order to get the first subscription box delivered. It was eventually delivered 3 weeks late. I'd subscribed to 3 months worth of boxes, she then received another 2 months later. We have just been having a conversation and shes told me she never received the last box and presumed I'd only bought 2 months. It had cost me £43 and the service has been absolutely appalling.
Thank you for your feedback.
Unfortunately, as we hadn’t heard from you since October last year and we hadn’t received any boxes back from our couriers, we were completely unaware that your friends box hadn’t arrived. Had we been informed, the issue would have been quickly rectified with a replacement box sent out immediately.
The issue has now been rectified and a replacement box sent.
Also, with regards to the shipment of the box; as is advised on our website, all orders close on the 1st of the month with any subsequent orders being shipped the following month. As you ordered on the 29th of September, your first box would not be shipped until the week of the 14th of October.
Many thanks. .
I look forward to my box every month! Ive never been disapointed!
Perfect boxes !! i love to receive it every month. the customer service is also awesome !
I loved my first and second subscription box love it when they wrap the book it's really a mystery what book u got ☺ I got amazing bar of soap it reminded me of lush soaps and hopefully next month might get coffee or hot chocolate as fall is coming and maybe get a romantic comedy novel 😊😊😗but I can't wait for my next box 😭
I look forward to this book box every month, the books are always awesome and the goodies that come with it blow me away! Candles, hats, soap, it's just perfect. Really good value for money and great customer service. Emailed monthly to remind me my payment is going out which is useful too!
I absolutely loved my first box from bookfulness. I received a personalized hand written card, tea, cookie, candy cane and my book was wrapped made it even more of a surprise. The book was one that i would have purchased on my own. Looking forward to my next box. Very pleased as this was my first experience with a subscription box.