Q: Can I delay the first shipment? So that it comes after Christmas? Asked by Tara K., November 2019
You sure can! If you've already purchased but your box hasn't shipped yet, you'll need to email into Bookroo's support email to have them help you set that up. If you're ordering a gift subscription, you can change the date you want the recipient to be notified on the checkout page.
Q: Is there a customer service phone number? I would like to order as a gift but have some questions.Asked by Randee H., September 2021
No answers yet! Be the first to help by adding an answer below.
Q: I just placed an order for a year for my 13 month old. Can I just have book boxes delivered that make sense for a 1-2 year old?Asked by Terry R., June 2021
Hi Terry! Our Board Book Club is a perfect match for a 1- to 2-year old. We'd be happy to chat with yo, if you don't mind emailing us at support[at]bookroo[dot]com or using the chat feature on our website to make sure the subscription you purchased will meet your needs, we'll make sure you're all set!
Q: Interested in a Birthday book to include the month of child's bday? Magical Birthday Fairy book (like Elf on a Shelf ) -story follows tiny fairy who visits for a week & leaves treats each night. Asked by Maria T., March 2021
Hi Maria, Thanks for your question! While we aren't able to accommodate specific title requests at this time, we can absolutely include a birthday book in a box for the month of the child's birthday! Just shoot us an email to support [at] bookroo [dot] com and we'll make a note on your account :)
I bought this subscription for my granddaughter and I'm very impressed. This picture is of how it was presented. Each book Individually wrapped. The selection of books were awesome. This is such a great way to start a library. I would highly recommend this to anyone. I'm looking forward to the next shipment 😊
Such a fun birthday present for my son! I love that the books come wrapped. Both books are fantastic. I hadn't heard of either. Love, love, love!
I spent quite awhile trying to figure out what to send my friend's kids last Christmas and finally figured she'd most appreciate something like a book subscription over toys or candy (especially since I don't really know what's appropriate for toddlers). Bookroo is working really well for her family and they even brought their favorite books while visiting her in-laws out-of-state for a month. The shipping and book curation are solid enough that after an initial 6-month gift subscription, I'm sending another 6-month gift. I also really appreciate how helpful the customer service is. I plan to continue trying to help build her kids' library indefinitely as a yearly gift every Christmas from now on.
We love your books my daughter has learning disabilities and baby books are the best she can learn easy with these books I love reading to her thank you so much.
I sent this to my great nephew for Christmas. I ordered him the board books because he is 15 months. My niece said he loved them! The box was shipped out quickly and she said they were beautifully wrapped! Costumer service was amazing as well!
Thank you for gifting Bookroo and for taking the time to tell us your experience! We are so glad to hear that your great nephew loved the box of books.
This was a great bundle for my 7 year old nonverbal ASD boy! He loves picture board books, especially new ones. He loves the books that were picked. Beautiful!
My granddaughter loved getting g books as presents.
My little guy loves this box. The books come wrapped like a present and it makes him so excited to open them.
Thanks Josi! We love hearing that your little one loves receiving his wrapped books. :)
We have been very pleased with our Bookroo boxes! Our area stopped supporting the Imagination Library, and we wanted to make sure our kids continued to get monthly books. We alternate between the board books and picture books each month for our 7 month old and 3 year old and it works great! I make sure I save a book from each shipment so that each month they both get at least one new book. I love that the books we receive are ones I haven't seen in bookstores before. We have received some great gems that we wouldn't have found on our own. I definitely would recommend.
Hi Cassie! Thank you so much for taking the time to share your Bookroo experience with us. We're so glad you've been enjoying your subscription and finding new gems to enjoy as a family!
My 2.5 year old twins haven’t stopped “reading” the board-books from their first box. They love them!
I was hesitant to purchase this box because our other board-book box has one more book for the same price, but 3 books they love is better than 4 books they won’t pick up.
This box featured a gorgeously illustrated story about compassion, empathy (and poverty) as well as the newest release of one of our favorite author/illustrator teams Helen and Thomas Docherty —a pirate tale celebrating the power of reading with trip-off-the-tongue rhymes! Each book comes individually gift wrapped and each box contains an informative flyer!
This box featured an adorable science primer, an animal opposites book, along with a matching book with tactile elements! Each book comes individually gift wrapped and each box contains an informative flyer!
This box featured two heroic tales—one with rabbits and royalty (an easier read with some illustrations) and the other imaginatively sharing what happens to wishes made on birthday cakes and pennies! Each book comes individually gift wrapped and each box contains an informative flyer!
This box featured the sweet story of a robot and sparrow who become fast friends, along with a tale of luck and kindness with the message that you can be as happy as you make up your mind to be. Each book comes individually gift wrapped and each box contains an informative flyer!
A short rhyming book featuring life in the city, the sweet (and spunkily illustrated!) story of a bear who discovers a spider living in his (normally spotless!) house and a celebration of the blessings of each season were included in this box. Each book comes individually gift wrapped and each box contains an informative flyer!
This box featured a shorter chapter books with a few illustrations and all about magic (complete with magic trick instructions!) and an adventurous rescue tale of a rat in New York City. Each book comes individually gift wrapped and each box contains an informative flyer, including a parent's guide!