I chose the 12 month subscription because I thought this was a great idea for a crate, plus my 8 year old loves reading. The idea is wonderful, as we received our first bookroo crate I saw how excited my daughter was to unwrap and see her new books (they are beautifully wrapped). I know the books go through a screening process but as a parent I need to do my own screening. I had to glance through the books before allowing my little one to finally get to read them. Unfortunately I found words like "stupid" and "idiot" each in both books.
Customer service was quick to send a replacement but for only 1 book which I still do appreciate as it was a nice book without curse words.
I tried giving it another chance but after our 3rd crate realized these selection of books are NOT for my family.
We're sorry our chapter book box wasn't a great fit for your family. Sending excellent quality books is something that's important for us, but we know each family's standards are different. We screen our chapter books for profanity, violence, and mature content, but we do allow books with magic and words like "stupid."
We apologize that you only received one replacement book--you definitely should have received two! I've sent you an email, but we're resending another box with a second replacement book for you in our next shipment this week.
The Bookroo Crew