I bought this for my daughter’s birthday as a gift during checkout and it arrived on time. I was disappointed when it arrived as the gift note I had written was not in the box. Also, the package came in my name - it should have been in hers. This was not my error as I made sure to enter everything correctly and checked twice.
Price: There is only an option to buy this for minimum of 3 months. There isn’t a one month gift option. The contents of the box weren’t enjoyable. Therefore, I had to wait for another two months of products she didn’t like. One more month left to go. For over $80 I could have bought her something much better.
Content: you can find similar Items in the box anywhere. For me it wasn’t worth spending money on... especially since she didn’t like the box and wasn’t impressed.
I would like to let you know that I do not get notifications when there are replies to my reviews (this is something that Cratejoy should probably add) therefore I did not see your response immediately.
Though, I did see the refund notification in my e-mail that you had taken action immediately without my request of a refund - thank you! My daughter was very excited as I was able to order a different box for her. (as the other items are still in the two boxes untouched)
From what I gather of your reply seems that you have several...
Hi Lola -
We're so sorry to hear you were disappointed and will be happy to do whatever we can to make things better! I wanted to quickly address your first complaints as they are not within our control: 1) Gift messages are a cratejoy feature and are emailed to the recipient, we cannot include custom messages in boxes. 2) The box is addressed to whoever is named as the recipient/shipping address on your account, in looking at your order it appears you've entered your name as the recipient, and her name as the gift giver. 3) We do indeed offer a month-to-month option which is a great way to try a single box to make sure you/she likes it. Im sorry if you didnt...
my granddaughter loves her box!
My 10 year-old loved getting her Boti Box! It was filled with a variety of items that were inspirational, beautiful and fun. It all felt very personalized and special. We are looking forward to the next box!
This box was such a hit for my 11-year old and my 6-year old. There were cute necklaces and items that were simple and perfect for their age. It doesn't look like fake dress up items; these are actual age-appropriate items. Very cute.
Thanks so much Katharine! We do our best to include great gifts for tween girls spanning a range of ages - so glad to hear they loved them and there are more to come!
My 11-yr-old daughter LOVES when her BOTI Box arrives each month. We purchased a 3 month subscription for her for Christmas but decided to extend it as a Valentines gift. She absolutely loves everything she has received each month!
My daughters love getting their boxes each month- the messages are great discussion/conversation starters as well.
My daughter looked forward to getting her box each month. She loved each item and would go through all of them and show me what she got in her box. It was a fun gift for the holidays that let the fun last for a few months after all the other gifts were opened and forgotten about.
I ordered this box for my daughter for Christmas. She absolutely loved it!!! A different theme each month is an added bonus. Each item was thoughtfully selected and very fitting for my 10 year old. We will definitely renew our subscription. I am also a Cratejoy vendor and know how much work and time goes into each and every package and can attest to the efforts behind these boxes that can sometimes go unnoticed. Great job!!!!
Hi Sheree -
Thank you so much . for the great review, we are so happy to hear your daughter loved the box and your appreciation. We have a lot of GREAT new items and themes coming in the next few months so we look forward to sharing more!!
Loved everything in this box! I love the family oriented gifts!
Amazing customer service! I can't wait to give my daughter her boti box! Thank you for all your help!!!!
Thank you Laura! Happy we could help you out with a gift for your daughter. You were so patient and kind during our "sold out" period, we really appreciate it. Hope your daughter LOVES the boxes. Happy Holidays! – Allison
My daughter is 9 and loved the box. There is a great variety of goodies in there; definitely things that she will use and wear. Excited for the next one!!!
what a great way to re-enforce positive messages for our girls! She loved it!
I was wondering even though I ordered past the 4th I believe, it was just barely past it, if I can still get my box this month since it's already paid for.
My 10 year old loves this subscription box. The themes are very meaningful for this age group and the items in each box reflect the overall message.
Each month my daughter comments. "this is the best box ever". She is thrilled with the gift selections and anxiously awaits the delivery of each box.
I sent this Boti Box to my 9 year-old granddaughter. She was very excited to receive it. I, however, was a little disappointed with the contents. I think for the price, the quality of the items could be improved. I felt as though many of the items were purchased at a dollar store. I think the empowering idea is great. I order a 3-month subscription and I will cancel after that. Disappointed Grandma.
Hello Mary Ann - We are so sorry to hear you were disappointed with your first box and it didnt meet your expectations. We strive to provide a variety of great gifts for broad range of girls will love in every box. We understand these can be subjective and a theme or gift may not resonate with everyone the same way. And we can assure you the value of every box exceeds (usually doubles) the price of each one. We'd love to make things right, and we've emailed you to learn more about how we can turn this experience around for you! We look forward to hearing back and want to make sure EVERYONE has a great experience.
I ordered this for my 12yo niece. They were nice enough to send it early since it was a gift. It was very cute but a couple items felt too young for a 12 yo.
Thanks for the great feedback Pamela! Every box contains new & different items, we hope there are always great gifts for a range of maturity levels within girls ages 8-12! We appreciate you, and you're taking the time to send a review! Happy Holidays!