Q: When are the boxes being sent out this month? Asked by Natasha, November 2019
I never received my promised broken soap. Worse subscription box service ever!
I am extremely dissatisfied with this box the butterfly dream soap was broken so I don’t even get to use it this is I was meant to cancel last time and I didn’t please cancel my subscription and I also think I should get a refund for this box.
I was going to post a negative comment but I will first see if you can rectify this problem
I'm sorry that you were disappointed in your boxes. I will send you a replacement soap however I can’t refund the whole box. I would assume that all the glass items were not broken just the soap.
As per the listing you will receive 4-6 items in you box every month. Every...
I have been subscribed to this box for nearly a year now, and I just love it. You receive at least one essential oil in each box, sometimes two. Ive also gotten things like foot creams, facial masks (clay and peel off), candles and wax melts, organic tea bags, bath salts, and there's always a bar of natural soap. MOST of the essential oil based products are from a company called Butterfly Dreams, look them up if you're curious. Additional items received includes stainless steel water bottle, adult coloring book, wax melt warmer, and sooo much more that I cannot remember at the moment. If you like natural skin care, essential oils, and earthy products then this is a great box for you!!
Love this box. Amazing items. Better than Christmas.
I just received my second box and have to say I've been impressed with each one. The scents of each theme work well together, and the added aromatherapy products are items I never knew I needed!
Not as impressed as I have been in the past. Candle was absolutely awful... It made my house smell like something was rotting. There was not as many items as there usually is. Feeling pretty let down with this box. I usually really like BFOB, it's my favorite one. Not this month.
It’s disappointing that you didn’t like your box. We do our best to put a variety of items in the boxes, however we can’t guarantee that everyone will enjoy everything that they receive for everyone has different taste. Per the subscription details you will get 4-6 items each month and they will vary. Yes, there may have been more in previous months but that will not always be the case.
Hopefully you will enjoy your future boxes. If you have any concerns please feel free to contact us.