Q: If I order the December box to ship to Colorado Springs, will it arrive in time for Xmas??Asked by Kathryn C., November 2020
Sorry for the late reply.
Our Boxes normally arrive by the end of the month.
But especially this month we will try our best to send it earlier so it can arrive in time for Xmas.
But we can't guarantee it for sure as t is out of our hands as soon as we ship it (depends on each country's or area Post Office's management.
Q: If I order on the 3rd of a month will I receive my box that month or the nextAsked by Nathen I., August 2020
If you order on the 3rd of a month you will receive the crate on the following month.
Q: What's an example of the "fun japanese item"?Asked by Brielle B., December 2020
It can be a fun accessory related to the theme of the Box or a more traditional item.
We invite you to check on our website our previous Boxes history to have a better idea of the content.
Q: Do you ship internationally? (France)Asked by Farah O., October 2020
Thank you for your interest!
Yes, we ship worldwide and send our products everywhere.
When we had an issue with an order that was placed and reached out to the company they were quick to respond with a status update. As this item is being shipped during the pandemic it takes a bit longer to get to here and they assured us it will be sent. My daughter is so excited to receive her items.
I would just like to say I ordered this as a gift for my oldest son who is a fanatic for all snacks or anything he can get his hands on from Japan ever since I was a flight attendant and use to bring him home treats.
Even though he has not received his “gift” yet due to unforeseen shipping problems from the pandemic, the handling of your customer service has been exemplary!
You have answered any questions I may have had IMMEDIATELY, and have contacted me post haste with any and all information pertaining to the shipment of my sons gift.
Knowing it will arrive soon is exciting for him. And I will be certain to spread the word and will continue to use your services in the future.
Thank you for taking the time to be a company you can be proud to be part of.
Thank you very much for your kind review.
Fortunately, we will be able to finally start shipping your gift next month :)
We are very relieved that this situation is finally over and we hope that your son will enjoy our products a lot.
It is very touching to have this supportive and warm review despite such a circumstance and it encourages us a lot to continue to give our best to satisfy our customers.
Thank you very much for your kindness and your understanding.
The Tanoshi Me Team
They were unable to ship my box due to the pandemic, I received and email and got a refund on the box I ordered. I will definitely try to order this box again when the pandemic is over and shipping to the US is available again!
Never received box. Ordered in early October. They said it shipped in December but never gave a tracking number. The customer service stopped responding to my emails.
It’s been 10 days since I got an email saying it shipped. I have yet to receive it.
Ordered this box in September and still have not received it. Yet they can charge me for a subscription renewal............
Good! I got a refund for an order due to coronavirus and they have been very understanding.
Hi Hannah. We are deeply sorry to see this bad review and that your gift couldn't be received yet. We checked again now, but we never received any email from you. We normally reply as soon as possible for each customer's emails. After checking your order, we see that you subscribed on March 31st (not March 1st). That was the last day to subscribe to receive the April Box. Our April crates were shipped at the beginning of April and it takes normally around two weeks before being delivered. However, we are now in the middle of a serious crisis that impacts flights and shipping all over the world. Depending on the country it may have important delays in the delivery process. We are currently...
Subscriptions for the December box are now available! The theme of the December Box will be “The Christmas Box”. Did you well-behaved this year?😇 Because the Santa from Japan is on his way with his hood full of delicious sweets and snacks! 🎅 A special box for your Christmas and New Year that will be full of awesome products of the season 🎄🍭 Perfect as a gift or for sharing during this Holidays, enjoy this Box that will makes you trip and amaze you 😍✨
The theme of the November Box will be “TRADITION BOX”, A Box that is all about traditional Japan. Macha, Senbei, Wagashi, Azuki, traditional accessory… this Box will be full of products that will make you travel directly to Japan!
The theme of the September Box was HALLOWEEN CANDY PARTY! 👻 Halloween boxes are truly the ones not to be missed. Special Halloween products are available all over Japan and your Box will have so many things to surprise and amuse you.🦇 On the flavor side, you can expect many surprising tastes with pumpkin flavors or even mystery flavors … 😈
The theme of the September Box will be OTSUKIMI or the festival of the full moon. Sign up by August 31 to have a chance to enjoy this exclusive Box full of limited seasonal products of autumn. Chestnut, sweet potato, edamame, all these flavors that you can experience during autumn festival will make you traveling and give you a taste of the Otsukimi festival! Don’t miss this wonderful Box and register now by choosing the plan you like.
The August theme was “BEACH BOX” 😎🏖️☀️ With many exclusive products related to the Japanese summer and Ocean. Discover the Shikuwasa Soda and many other awesome products sent directly from Japan to makes you feel all the Japanese seasons and events!
The July theme was “Japanese summer”. With exclusive products that taste like the typical fruit of the summer in Japan: Watermelon. Whether the Milky candies or Suika no Tane Ramune, you could discover a flavor that is rarely found outside of Japan in confectionery. With the hot weather, the Japanese refresh themselves with very popular ice creams: the Kakigori. Grated ice on which you pour the syrup of your choice (usually strawberry, lemon, melon ...) Well, the littl
The June Box theme was Tanabata, Japan’s Star Festival on July 7th. As a premium product, it had the delicious Pocky Choco Mint. In addition, this Box had its share of exclusivities such as the soda Calpis Soda with Muscat, the exclusive Dragon Ball chocolates, or the famous and delicious Koume candies in superb packaging. And as an exclusive object, a Japanese fūrin (or wind chime) which embodies all the magic of Japanese summer. A Box that stood out for all of its exc
May Box was really awesome. With many premium products such as Kit Kat and Pocky in limited edition flavors. A new Japan limited premium Fanta and many incredible surprises!
April Box's theme was SAKURA. With full of seasonal and exclusive products, it was an awesome Box!
Our March Box had as a theme the Hina Matsuri. With many exclusive and limited edition products!
Our February Box had as a theme the Valentine Day. With many exclusive and limited edition products!
Our January Box was full of exclusive and limited edition products!