Q: Hi - I've emailed the email address on the website and also sent a tweet about the potential to buy a one-off box, but had no response. Are these boxes still running? If so, how do I get a 1-off box?Asked by Glenn E., April 2020
Hey guys, not sure if you've had this question answered yet, but try using Facebook Messenger on the Boxed Locks page. They responded really quickly to me just the other day!
did u hear back as i have also sent email them about a one of box and not had reply yet
Q: Do you need the Internet to solve the mystery?Asked by Zayani M., June 2019
Not in my experience.
Q: Do you charge extra for shipping internationally (USA)? Thanks!Asked by Claire J., October 2019
Q: Hi, I am considering buying this as a birthday present - can you confirm if a one off purchase can be made to be delivered by the end of this month in the UK?Asked by Suzanne A., May 2020
We are having fun every month to solve these enigma and discover what is hidden in the chest. The chest is always really pretty, simple but following the theme of the month. Can't wait for the next one every time.
The enigma are challenging but not too difficult. We scratch our heads on some of them but most of the time proudly finish without needing hints even if it means finishing the box in 2 and a half hours...
We love it !
Absolutely incredible box, I made a mistake and the customer service was incredible Chloe was really helpful and was able to correct my mistake for me. I’m so grateful that they were able to send the box I wanted (after I ordered the wrong one) with such short notice. Thank you so much I really do recommend this box :)
Really enjoyed this box, a little advanced for my 8 year old (I didn’t check age range) but we worked together as a family and solved it
I have emailed them on two different occasions after not receiving my box. I have yet to hear back from them at all. It is quite discouraging.
Thank you for your feedback. We have sent you an e-mail directly and I do hope this helps to clarify when you should expect to receive your box.
Subscription boxes are automatically set up to ship the month after that in which the order is placed. We ship from the UK and they usually arrive in the US somewhere around the middle of the month, depending on the local delivery service.
Our apologies once again that your e-mail was missed in the beginning. If you would like to discuss anything further, we would be happy to do so.
The Boxed Locks team
Played over Christmas with 4 of us. Really enjoyed, lots of different kinds of puzzles and creative ideas.
We have done every box that has been released so far. It's a great date night to have at home - there is something for everyone! Certain parts I find difficult (like origami) my partner loves. Each box is so well thought out and every angle is covered with the hint sheet if you get a little stuck. I can't recommend these boxes highly enough! I hope they continue long into the future!
If you want an immaculately presented puzzle every month, then this is for you! A lot of thought goes into these boxes, and all the clues and material is of high quality. However, as much as we love these boxes, we do not know exactly how long we will be continuing (mainly due to price). It's a lot cheaper than an actual Escape Room, but I think if it was ever possible and if subscriptions ever built up enough then a £15 price point (plus £3 shipping) would be much better! But hey, the quality is amazing (and in some respects, you get what you pay for). Just hope we are able to continue for a while longer, but it will be fun to return to this if we can't!
Bought a box as my dad's birthday present. Nothing was too much trouble for this company and even personalised it inside for free. This was a lovely extra touch which my dad was really pleased with.
They both thoroughly enjoyed playing the box. All the ideas were well thought out and worked well. Took them about 2 hours to complete. We would all highly recommend these boxes and will be buying more in the future.
First box arrived Just blown away with the production quality and clever puzzles. Spent a satisfying afternoon with family searching a castle. We are using the locked boxes as a focus to get together as a family, do a box, have Sunday lunch...nice new ritual. It is like an escape room in a box. Thanks so much. Can’t wait for the next one... too long to wait.
My wife and I had a wonderful time working through the puzzles and are already looking forward to next month's!