Q: When is my subscription billed?Asked by Christine S., September 2020
Your billing starts once you made payment for your first subscription box. Subsequent billing dates will follow your 1st box.
Q: When is my subscription going to be shipped?Asked by Christine S., September 2020
Your boxes will ship out within 3 business days upon successful billing. Subsequent boxes will be shipped on the same date as your 1st box.
Q: What is the last day that I can subscribe to get this month's box?Asked by Christine S., September 2020
Please order by 29th of each month.
Hi, we're so sorry to hear that our products had not met your expectations.
We’re a small business ourselves and we thrive on feedback like yours to improve our products. With that said, our team will be contacting you soon to identify and resolve any issue on your order.
Please let us know if you have any additional questions & we'll be glad to help!