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Thanks you for your feedback. We apologize if your having trouble tracking your parcel.
All of our shipments come with full tracking. Overseas shipments may take additional time to arrive.
The tracking information provided to you identifies the shipper and your tracking number.
In this case, ASENDIA is the shipper (www.asendia.com)
In the top right corner of the homepage is the Tracking link, where you can input the tracking number we sent to you.
We have tested your tracking and were quickly able to identify it's location.
We're happy to help, please contact us anytime for assistance. (firstname.lastname@example.org)