Brothers Coffee Company reviewsReviews

Incredible coffee, amazing box

Jul 01, 2019

Great coffee! Ordered from Mexico and took a while to arrive, but it was so worth it, excelent beans for around the price of a normal bag but already curated, sign me in!

Really rich tasting cold brew out of this. Looking forward to my next box.

Cheers!

Simple, reliable, quality, and exciting

Jan 29, 2020

Matthew and his team have created something special. We've been customers for over a year now, and we have loved receiving coffee with a cause every single month. Matthew takes the time to work with different providers who are all doing unique things to help the world in different ways. In my personal conversations with Matthew, this is NOT convenient to do (switch providers)! But nevertheless, they believe in the vision of showcasing different people blessing our world in many ways, and so they work through the kinks of working with several companies.

The coffee is always high quality, and it's so fun to be surprised every month. I don't think you can beat the price and the simplicity of their system. Before Brothers, I was with Bean Box, which seemed to be more complicated and less quality in terms of what I was getting each month and how many shipments there were. Brothers does ONE shipment, and you get the story behind why they chose the place of the month. There are times, of course, when we don't love 1 out of 3 bags we get, but that's part of the discovery process, too.

Whenever I've reached out to Matthew about questions I had, he's always had kind, thoughtful, and explanatory responses.

Love this service

Jun 15, 2018

I love good coffee and that is what you get with this subscription. Freshly roasted beans that taste good and make you feel like you are doing good. They start with fair trade growers, use small-batch roasters, ship in minimal packaging and give back with every purchase. As a plus for someone who is the only coffee drinker in my house (which means a bag of beans lasts a long time), they make it very easy to skip a month if I need to.

Exceptional Service and Excellent Brews!

Aug 18, 2018

I gave a short subscription to my java-loving husband and we both loved it so much that we've extended it indefinitely! We both love experimenting with new beans and my husband really enjoys reading their "pedigrees" that are included. I accidentally threw away the descriptions and my husband was quite put out.... but I emailed Brothers was pleasantly surprised when they were able to email me the information the next day. Wonderful customer service. Highly recommend!

In love

Jun 15, 2018

I purchased a single subscription for my husband, and he *loved* it so much! We immediately upgraded to the 3/month plan and are having a hard time waiting for next month's supply. The coffee itself arrived promptly, and we appreciated the transparency about shipping: emailed updates and tracking numbers meant that we knew exactly when the subscription would arrive.

I used to like my old supply of coffee!

Jun 15, 2018

Now that I've exhausted my supply of this month's Brothers Coffee beans, it's disappointing to return to my old supply of ground coffee that I used to think was quite tasty! Brothers Coffee is waking up my coffee taste buds! I'm looking forward to next month's delivery here in Tokyo, Japan!

Great coffee

Jun 15, 2018

Fantastic coffee, just received my first shipment and this might turn me into a coffee snob. Coffee arrived in great condition and I appreciate the minimal packaging. highly recommend!

Great coffee!

Jun 15, 2018

Very fun to get in the mail.

Great coffee!

Jun 15, 2018

I just received my first shipment of coffee, and it's fantastic. I always enjoy trying new coffee, so it's nice to be able to do that while supporting a social cause.

It's great to ALWAYS have tasty coffee

Jun 15, 2018

The coffee tastes great and always arrives fresh. I like that I get to try different kinds of coffee each month knowing that it will taste good. Brothers does a great job selecting the beans!

Improvement

Jun 15, 2018

Matt was very apologetic for my lost order that was meant to be a Christmas gift of a friend. She received her package 5 months late, but the coffee was high quality and enjoyable.

Great!

Sep 27, 2018

Brothers coffee company is great.Coffee is very taste and colorful. It is great coffee. I hope that customer satisfaction is their main goal.

Coffee with a Cause - Fantastic

Jun 15, 2018

This review took a bit because I was savoring my first of two coffees and wanted to get to the second before reviewing. What I can now say is fantastic. I'm a "coffee is a need in the morning" drinker but will not sacrifice quality. This first batch has been so good - the medium Guatemalan roast had a great acidity and smooth finish while the dark roast blend was rich and earthy. Both great. All this and we haven't gotten to the fact that it's quality coffee, a good price, AND there's a story behind everyone involved. Roasters-have a story. Growers-have a story (which is amazing, look it up). Brothers-have a story.

Handled cancellation well

Jun 15, 2018

While the coffee we received was not good, the company handled our complaint and cancellation very well. Good customer service. Perhaps it was a bad batch from their supplier?

very tasty

Jul 08, 2019

Received first shipment. So far, so good. Very tasty

Somewhat satisfied

Mar 21, 2019

I really enjoyed the concept and it was fun to get something new to try each month... but overall I wouldn’t say that I received a coffee that I would want to buy more of.
This was a gift and I was told they had indicated bold/dark coffees but that didnt seem to line-up with my expectations of what those would be. I can’t fault them for not being my preference but I wouldn’t continue this gift box