Received my first box and most of the items were good, but a few were disappointing. First of all, the candle came broken so there was smashed glass in 100 pieces throughout the box and stuck to all the items. I contacted the seller, they asked for pictures. Once pictures were received as proof, they fully refunded me which I was extremely impressed with. This is customer service that you can count on!
Besides that, love the cucumber spray, the toner and eyeshadow. The Big Daddy brow item feels a bit cheap and greasy but still works and it's fun to apply. The headband seems like an item just to fill up space though. I personally don't know anyone who wears headbands, let alone ones SO big, so this is a wasted item for me as well as the bracelet that they included.
I will continue with the next box in hopes that it will be slightly more useful to me. It's a fun treat to receive every few months and overall I was happy besides the broken candle but they rectified that.
Thank you for your feedback. We apologize about the damaged items and will investigate all possible causes.
We have reached out to you via email to address this issue.
Thank you again for bringing it to our attention. Our customer satisfaction is our top priority.
We appreciate you supporting local Canadian Companies.
The Canadian Beauty Team
I liked all the products, really happy with Box 1 and can't wait for the second box! Thanks to the team at CBB!