I ordered this box for my grandma. I will say staff has been very helpful, but there have been some hiccups.
The first box she received arrived earlier than requested, and to boot a box of cookies was past date by three months. Not off to a great start...
She is excited about the Fortune puzzle book so I hope in the upcoming boxes there are more of those type of things that she can do. Otherwise - she already had jumbo text playing cards. The box had some travel size tissues, candy, other cookies, and lip balm. I definitely feel like I could have put together the box with items from Five Below and spent less money, but you pay for the convenience of it being curated and sent to your loved one for you.
I cannot complain about the customer service - it has been wonderful, but I'm not sure Care Box will be worth the full cost overall.