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Wow. Talk about being screwed by your team. So, first of all, the quality of the products? Pretty much what I could find at my local Harris Teeter. A chessboard. Some koozies. A tee-shirt from a local artist of inferior quality (and a white tee? Really?). The November Box didn't arrive until mid-December, and I had to practically harass the office staff at Panthers @ Home to track it down. The December Box? Never arrived. I was charged for it, however, on November 1--and I live about 20 minutes from where the box was shipped from. "Hailey" in customer support, after I emailed her in mid-December that the box hadn't arrived, told me it would definitely arrive by the end of the week (12/26) and if it hadn't to email her and she'd track it down. It didn't arrive, so I emailed her, not once, not twice, but five times the following weeks. Requested a refund. No response. Called the number on my Amex charge. No answer. An awful experience.
I ordered and received the October box and was disappointed with the product. I have subscribed to a number of subscription services on this site and through other services and this box underwhelmed me. At best, there is no more than $30 worth of products in the box. The box is sponsored by Coke and I received two small bottles of Coke, a white t-shirt, two Panther koozies, a laser engraved Panther logo board (made of plywood), and a 3x5 panthers flag and some recipe cards. Maybe the service will get better but I do not recommend this subscription service. The product selection was poor and no where near worth the purchase price. Most loyal Panther fans would have been disappointed with this selections offered in the October box.
Thanks for taking the time to provide your feedback. We're sorry to hear you weren't totally satisfied with your Panthers Membership Program. We appreciate our Panthers fans and are always looking for ways to provide the products you want to see as a member. We're happy to discuss your box specifically if you'd like to reach out to us directly via email. Thanks for giving us a try. Keep Pounding!
Don't miss this special, winter-themed membership featuring limited edition Panthers gear and access to exclusive virtual experiences. The ordering window ends Monday, November 16. Join now before it is too late!
PANTHERS NOVEMBER SALUTE-THEMED ITEMS: • Panthers hoodie, designed by local artist • Unique Panthers "Challenge Coin" • Metal canteen bottle • Panthers Salute rally towel • Game Day recipe card • Pair of 8 oz. Coca-Cola Bottles • PLUS... Chance to win Panthers autographs • Weekly virtual film sessions with Panthers Legends • Exclusive behind the scenes virtual content • 360-degree replays • Chance to win 2021 Ultimate Fan Experience
OCTOBER PANTHERS TAILGATE-THEMED ITEMS • Panthers-shaped tailgate serving board • Unique Panthers T-shirt designed by local artist • Panthers 2020 tailgate flag • Exclusive Panthers 2020 koozie set • PLUS... • Chance to win Panthers autographs • Weekly virtual film sessions with Panthers Legends • Exclusive behind the scenes virtual content • 360-degree replays • Chance to win 2021 Ultimate Fan Experience