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5

Is anyone home?

Dec 28, 2019
Tonya L.
2 Reviews
Subscribed for 1 month
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Terrible waste.i paid for 2 months but never got anything.contacted seller but got no reply.no one can help.guess they just took the money and ran.

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Cassette Club said...Dec 31, 2019

Hey Tonya,

Thanks for your message. I'm Peter and I run The Retro. I'm sorry that it took me a few days to get back to you. My colleagues and I were working flat out to ship boxes and decided to take some time off after Christmas.

Looking at our account, you've had two orders placed through CrateJoy.

Both were shipped via Royal Mail International Standard, and I've emailed you the proof of postages according to the order numbers, both being shipped on 12/12/2019.

Royal Mail says that orders can take between 10-12 working days to show up- which means we're just at the end of that lead time. Given it's Christmas, I'd imagine worst-case with American couriers your orders might show up in early 2020.

I'd be more than...

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