I was so excited to receive this box. It was shipped quickly but that is the only positive. I received unlabeled chapstick an unlabeled roll-on I have no idea what to do with and the packaging was awful, it was dull and NOT worth 35.00 a month. I signed up for 3 months I’m hoping I can cancel the last two. There are WAY better boxes out there. I don’t usually leave negative reviews but buyers should know.
My first thought was Wtf?! The subscription is not worth paying for every month. My subscription didn't come in a box!!!! They through everything in a mail bag. The products were dollar store products and I'm overall very disappointed!!! I give them -5.
Hello Bre! Unfortunately we are receiving quite a few backlash from other subscribers after this months box. Which is a bummer to us because it’s the first box of the year, we were really excited about it ourselves, and love and use the items daily for yoga, meal-prepping, planning, and cleansing. We announced in our IG many times that we wouldn't be using a box this month, for two of the main items could not fit, but we understand now that opening a box is actually the funnest part!!, so we noted. For the first time, we did not include any bath items or home products which we didn't take into consideration at first either - noted again! We went for the journal for 2019...
I'm so upset about my box, I got more lemon whip for the 4th time. Plus I got the same stones that I already have. I was on the fence if I was going to stick with y'all but after this one I'm not sure.
I hope to either get an extra box or my money back.
So upset and sad.
Thank you for all of your past support and we apologize for such a late response. We have started working with a new team and are currently going through a rebranding period. We are sorry to hear that you were unhappy with what you received. Our relaunch has been a learning process and we take your feedback into consideration and very seriously. We will be shipping you a complimentary subscription box to show our appreciation of having you as a past customer and in hopes of regaining your trust. Please reach out to us if you have any questions or if there is anything else we can personally make up for.
Purchasing this as a gift for someone was an awful experience from start to finish. The boxes were poor quality, mishandled, expensive for what was received, and the customer service was and is ATROCIOUS. I'm embarrassed I gave this to someone I care about. I wouldn't recommend this box to anyone.
Thank you for all of your past support and we’re sorry you were unhappy with what was received. We are currently going through a rebranding period and are working with a new team. Our relaunch has been a learning process and we take your feedback very seriously. We will be shipping you a complimentary subscription box to show our appreciation of having you as a past customer and in hopes of regaining your trust. Please reach out to us if you have any questions or if there is anything else we can personally make up for.