Q: I have a 3 months subscription that started in December shouldn’t I have a revived a uv lightAsked by Kate F., January 2020
I am unable to locate your account using the name you provided while submitting your question. To qualify for the free LED lamp, you’d have to pre-pay for a 3 months subscriptions. If you’ve been a month to month subscriber for 3 months, unfortunately, at this moment, we do not have a promotion for this. If you want us to look further into your account, please email us info@chrysobox . com with your name and email address used for your account.
Q: I was told to expect to receive a tracking code for my led lamp within 24 hours and it has been a couple of days and I have not received anything I tried emailing back but did not get a response.Asked by Kate F., February 2020
Our records show that we have sent you an email with the tracking number on 1/31/2020 at 12:03pm PST, and a second email yesterday on 2/4/2020 at 5:17pm PST providing you a tracking number. We have also confirmed with you on 2/5/2020 at 1:18pm PST by email that you’ve received your tracking number. Please do not hesitate to email us if you have any questions.
Q: I have a 3 month subscription aren’t I supposed to get a led lightAsked by Kate F., January 2020
Q: If it doesn't come with the lamp, fix your text. This seems pretty obvious, but I thought I would hip you in case you were ignoring your customers' questions.Asked by Shannon B., January 2020
Hi! I apologize for any confusion. We are currently offering a free LED for subscribers who pre-pay 3 months subscription. To be clear, we had a company launching promotion for NEW subscribers to receive a free LED lamp just to sign up which ended in May 2019. Since then, in November 2019, we have started a new promotion for subscribers to pre-pay 3 months and receive a free LED lamp. The timing might be throwing some people off so I hope this message is more clear. Please don’t hesitate to email us if you have additional questions. Kind Regards, Diana K. CHRYSOBOX
If you’re a nail enthusiast like me, then this is the box for you. Inside you get salon quality nail polishes, nail supplies, and other items to give yourself a perfect home manicure for less than what you pay at the salon. Some months might have a special theme to the box (March had a St. Patty’s Day Box), which I love because I enjoy giving my nails themes to go with the holidays. I love some of the products so much that I went and ordered more from the companies that made them along with a few other items those companies offered.
This box is deffinetly worth its value!
This box is not just nail polish and glitter, it's clear to me that these items are thoughtfully picked and packaged. Nail care is something that can be over looked, but seeing a box dedicated to nails that offers quality items is so refreshing.
I would deffinetly recommend!
Wish I would have know about this box a long time ago. So far the best polish box I have ever subbed too. To open up box and find OPI in gel and lacquer!!!! I was floored AF!!! I am keeping this subscription on the my calendar for sure.
1 of 4 OPI's in this box. OPI Mariah Carey Pure 18k gold and silver over Julep Hartleigh. Julep Not included in my box.
Always so excited to receive my box I wish it included more male products 4 our male clientele, super satisfied every nail technician should subscribe to this box
Love this box. Their products are really amazing and i love that they send you different things for your nails and not just nail polish.
I have nothing but absolute good things to say about this box. I LOVE it! The products are great, the company has great customer service and easy and quick to contact through email. I highly recommend this box to anyone who loves doing nails as much as I do!
I have been getting Chrysobox for a few months now, and I have loved them all! I look forward to receiving my box every month😊
I contact the seller several times requested for a refund because I no longer want my 3 month subscription. I would not waste my time ordering from this company because they lack customer service skills
I see that you’ve cancelled your subscription and contacted us this morning outside of our business hours. We apologize for not promptly responding to your inquiry in less than 7 hours since your submitted your inquiry. I have cancelled your subscription and submitted a refund to the card on file. The refund should show on your bank statement within 3-5 business days. Feel free to contact us at our email and we will respond promptly during our business hours.
I was thinking the products in the box would be more in style, new and for a more experienced type subscriber. Disappointed to see hello kitty nail stickers and garish nail colors that were not different or unusual. Hope next box is better.
Very awesome box!! I am always excited to receive the box and see what new goodies are sent I have used gel polishes on clients and they absolutely love them!!