I was thinking the products in the box would be more in style, new and for a more experienced type subscriber. Disappointed to see hello kitty nail stickers and garish nail colors that were not different or unusual. Hope next box is better.
First off this was a great box, I mean you get a uv/led lamp in case you don’t already have one,base & top coat,nail vinyls,3 color gels and a bonus one as well and nail oil!
But my one complaint is that after I received the box I immediately canceled my subscription so I wouldn’t be charged again as I gonna try other boxes but today I get a notice telling me they will be charging my for this next month!! Looked back on my emails and I received cancellation notices from both Chrysobox and Cratejoy that it WAS canceled but now their charging me for another box?? Canceled again with both sites but really I shouldn’t have to do this!!
Hi Trudy. Thank you so much for your feedback! We will learn from this feedback to ensure that there is always clear communication on the instructions to cancel their subscription service. We have a few ways to cancel our subscription service. You can log into your account to select cancel/skip the month or stating in their e-mail to us that they give us permission to log in your account to cancel your subscription. I am so sorry for the misunderstanding with the cancellation of your account. We are so glad you loved the box and we hope you will come back to join us again soon!