Q: Is anything in the boxes ever refrigerated? Asked by Chloe M., June 2022
Hi there! Thanks so much for reaching out :) No, we don't typically include refrigerated products in our box. However, every now and then, we will include a product that should be refrigerated upon arrival due to the high-quality of ingredients and the fact that our products never contain preservatives :) But we always let you know of course when it arrives. Please let us know if we can do anything else to help. Thanks so much!
Q: Are all of the items included gluten free or only some? I have celiac so I need to make sure everything is gfreeAsked by Giulia C., January 2021
Hi there! In our Gluten-free boxes, all the items are 100% gluten-free! :) Thanks so much for asking!
Q: Oh! Also! Could I get a bigger box with much more snacks pretty pleaseeee?!?!Asked by Anne H., March 2020
Absolutely!! Our #SuperSnacker box is just for you - it has 2x the monthly snacks! :)
Q: Could I please not get supplements and get more of the snacks or superfoods PLEASE?I cannot take many types of supplements, unless the dont have herbs and are basically superfood/vit. types. THANK YOUAsked by Anne H., March 2020
Thanks so much for reaching out! We usually only include at most one supplement per monthly box, and it's usually something such as superfoods, vitamins, electrolytes, etc. We think you'll be pleased with the snack selection in each box! :) We'd love to have you in the #cleanfitfam!
OBSESSED. Literally will scream it from the roof tops. This box is by far the best healthy food box I’ve ever gotten. I can’t wait to share with all my friends. My kids have gotten to my February box before I could. Thank you so much!
Shipping took a lot longer than I expected, but it was worth the wait. I was very hesitant because I am allergic to gluten, dairy, AND soy. I opted for the gluten-free box and prayed I'd be able to eat the snacks. Luckily, only 2 of the 19 items were a no go, but my husband will eat them!
So far, my favorite is the caffeinated nut butter!
We’re so happy you’re enjoying your box, Elizabeth!! And we’re so happy to have you in the #cleanfitfam :) Stay awesome!
This was a Christmas gift that I ordered the weekend after Thanksgiving. Despite ordering it four weeks ahead of time it did not arrive in time for Christmas which was very disappointing. I know that shipping was a challenge this year and I think everyone else knew that too so I am left wondering why they waited so long to ship this. The box finally arrived three days after Christmas and my daughter is excited to try most of the snacks.
Hi Andrea, we are SO incredibly sorry for the shipping fail here. You are so right, your box should have shipped earlier. We had delays with our product shipments and our fulfillment company was also running way behind - but that's not an excuse. We are really sorry that your daughter didn't get her box in time for Christmas. :( To try to make up for this, we're adding one free month onto your gift subscription, so she'll get one more bonus box. We hope this helps a little bit although it doesn't make up for it's late arrival. We sincerely apologize... But are happy to hear once it arrived, she enjoyed the snacks! Please enjoy the free box on us. :) Happy New Year!
Eeeewwww. Cabbage chips flavored like sauerkraut? Inedible jackfruit jerky? Really hardly anything edible in whole box. And the pics suggested there might be non-food treats, but no such luck. Thanks, but no thanks.
Hi Sarah! We are very sorry you weren't a fan of the items in the box. We try to have a wide variety of items each month, since everyone's tastes are different. We really hope your next box had items in it that you were a bigger fan of! We do try to include non-food items every couple months as bonus items, but not necessarily every month. Apologies for the confusion because of the photos! Thank you so much for the feedback, it definitely helps us improve. We appreciate you!
The quality and quantity of this box is full worth it's monthly price. I love the clean options for snacking and protein. It's a great way to try something you weren't "brave" enough to buy in the store and then get more if you liked it. I'm not going to love EVERYTHING that comes in this box - but I sure am excited about the variety - also blown away by the quantity of snacks you receive.
Thank you so much for the kind words, Kimberly! We are so glad you enjoyed it and are happy to have you in the #cleanfitfam! :)
Huge selection of high quality items. So happy I found this!
Yay - we are SO happy you're loving your CLEAN.FIT box! Thank you so much for your feedback.
So glad to have you in the #cleanfitfam! :)
Disappointed in this one. I really wanted to love it and discover new product to like but not one of them was interesting to me. I know subscription boxes are a shot in the dark but still. Also this is the first box ive tried that dont come with explanations of what the products are, how to use, where to find it if you like it,etc.
We are so sorry to hear that you didn't like any of the items in the CLEAN.FIT box. We work hard to curate top-quality, delicious and nutritious items for our subscribers each month, but we understand everyone's tastes are different, so we are sorry you didn't personally enjoy any of them. Also, we appreciate your feedback that you didn't find the insert in the box to be detailed enough for you. We are always striving to improve for our customers so your feedback is valuable.
We've gone ahead and refunded the price of the box back to you, as we want all of our customers to be 100% satisfied!
Thanks again for your feedback. We wish you the best!
The box comes with a lot of stuff and definitely on track with what's trending in health right now. I love how it came with a full size seasoning too as I cook a lot and the flavor was "kung pao" which is pretty unique. My only complaint would be I wish I could select a low sugar option. That would be great for diabetics too. I'm not diabetic, but I'm very conscious of how much sugar I consume in general.
This box was over $40 and I got a box of samples. Things I've gotten before, in the mail, for free. Small samples. Don't waste your money!!! I got 6 things in all. All small free samples.
We are very sorry to hear that you were disappointed with your CLEAN.FIT BOX.
We apologize that it didn’t meet your expectations. We will be more than happy to refund the cost of your order and cancel your subscription.
Please be on the lookout for the refund back into your bank account in the next 3-5 days.
If there is anything else we can do, please let us know!
CLEAN.FIT has a great product - lots in the box, a great variety. Fun to try out new stuff, and their customer service is VERY good! Fast response and swift action. Props to Renee! RECOMMENDED!
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