The product is ok, but the customer service is terrible. I have emailed them a few times about shipping issues with absolutely no response which is very frustrating.
Just received the March Phantom of the Opera box. Not at all what I expected compared to photos of previous boxes. The book itself was a flimsy paperback with crumpled, coffee stained pages that you would find at Half Price Books for $2.00... Didn't realize coffee and a classic meant ON the classic... the accompanying items were also all cheap looking, an eye mask I'll never use, an insanely thin little bookmark I already lost, and an air freshener? Really? For almost $40? The coffee was at least decent but not enough to save the overall experience. Canceled next months box.
Cheesy cheap keychain, mug is awful... Romeo and Juliett? How about a classic for an adult? This was the first box I ordered and no way it is worth $50. I am going to give next box a try and if its junky again , I will be cancelling.
Thought this was going to be amazing. But seems to skew very masculine. I wish they would give you a choice between the three boxes they do per month. I tried a 3 month subscription and it was 0-3 as far ask books. I saw past boxes and was so excited. But it looks like they already did all the good books. Very sad