Q: When is my subscription billed?Asked by John B., September 2020
All subscriptions renew in the middle of the month, usually on the 18th or a few days from that day.
Q: When is my subscription going to be shipped?Asked by John B., September 2020
We roast and ship at the begining of each month. We do our best to ship on the first business day each month, though with the current pandemic restrictions we have adjusted our shipping policy to be within the first 3 business days of the month.
Q: What is the last day that I can subscribe to get this month's box?Asked by John B., September 2020
It depends on the source of the coffee, which changes each month. Usually we are able to fulfill subscriptions that come in up to 5 days before shipping date, but we can't guarantee that every time.
Q: Is it organic or gluten-free? Asked by John B., September 2020
It is not Organic, unless we specify so on the particular month. Some other certifications such as Rain Forest Alliance certified also come up sometimes, but are not guaranteed to always be so.
Gluten on the other hand is a compound specific to weat. Coffee beans, including ours, are always gluten free. The only way gluten would make it to your beverage is if you add other ingredients that might contain it; such as a creamer.
Great service. They sent out a complimentary pound of coffee for a shipping delay. I really appreciated that!! In will order sharing
I love my coffee and this has been the best way to try new, quality coffee. The coffee changes every month, but it is always really good. Highly recommend......
Delicious, fresh coffee. Love the description of the farm that comes along with each box. Definitely would recommend giving this subscription a try!
Tasting different coffees has been incredible with Esperanto. I wasn't a coffee enthusiast but now I'm getting to enjoy more about a clean cup of black coffee. Awesome as gift as well!
My boyfriend loves this. The packaging is great and the coffee is really good! He liked that one box included a little trinket from the region it came from. I renewed for him. :)
I've been signed up for this delivery for over a year and it's been awesome. The coffee is sourced from different areas around the world and every month includes a description of the region and the flavor profile. Iv'e learned a ton about the different regions I like best and tasted a ton of great coffee!