Q: How do I add a gift note on my order?Asked by Alexa T., March 2020
When you check out after choosing which subscription you want, you would have to check the little box that says "gift" and then write your note in the box below.
Hope this helps.
Q: Can we change the address halfway through the subscription?Asked by Alexa T., March 2020
I can definitely change the address halfway through the subscription but you have to give me at least a weeks notice to change it so it arrives at the right address when you want it.
Thank you for inquiry.
Q: Will the packing slip / invoice show how much I paid?Asked by Alexa T., March 2020
The packing slip will not show the price you paid for the jerky.
Q: Hello Community. Do you know if Craft Jerky Co. also ships free to Canada? Also could they ship to a PO Box? Thanks for any help, DarrenAsked by Darren M., February 2020
Yes, we can ship to a PO Box. Shipping to Canada is free as well.
Yes, we ship to Canada for free. We also ship to PO boxes.
all good! fast shipping, great products and good communication. thanks.
I don't usually write reviews, but this one deserves one. The shipping was fast, JERKY WAS DELICIOUS, and customer service was awesome. This is one of the best subscription boxes I've ever had. They answered all of my questions. They kept me informed throughout the order. Delivery time was faster than promised. They even threw in 2 bags of free jerky! If you're on the fence of ordering, JUST GET IT!
Thank you for the amazing review, we truly appreciate it!
Just arrived. haven't tried them yet but will update my review when i do
UPDATE: a lot more jerky than I was expecting, huge variety of brands and flavors. looking forward to next month!
Thanks for your business, we're thankful for amazing customers like you. If there's anything we can do for you, please let us know.
I ordered for my husband. (We both are it.) Such good flavors! Not that processed stuff you get from the stores. This is REAL beef jerky. I will be continuing my subscripction, and will be ordering larger bags from the website in the future. Thank you!
You're awesome Kelsey, thanks for the great review. Really appreciate it.
I ordered this for my husband and he likes all the different types of jerky he gets to try each month.
Thanks for the review! Glad he likes it. If you have any comments or suggestions, please feel free to reach out to us at any time.
Great job guys, keep it up! Looking forward to next month
We are thrilled to have you as part of the Craft Jerky Co family! Thank you for sharing your kind words with us. It really means the world to us and to our entire team! We look forward to serving you again soon!
Yummy jerky! I got 2 bags. One of them I actually went and bought more from the company who makes it!!
Thank you for your review. We are happy you enjoyed the jerky.
We are trying to add some more varieties and unique flavors to our already popular jerky so that we can truly embrace our goal of exposing people to a "surprise variety" of jerky each month.
I hope you get a chance to try out some of our new additions soon.
I got this is a gift. They mix the flavors up which is nice overall good selection of savory, spicy and sweet.
Thanks for the review! We're so happy to hear you enjoyed the selection. We're always trying different brands and flavors to make sure you receive something awesome in every box.
I got this for my dad for Father's Day. He said it was great.
Definitely high-quality beef jerky and super quick ship time.
I was a little hesitant to make a purchase because there was no customer service listed on their website and they list that they're in magazines like Reader's Digest and Yahoo! but I couldn't find the links. Luckily I found this website and saw they were responding to customers, so I figured it was a real site and decided to try it out for Father's Day.
My dad was so happy! The jerky is delicious and I loved making him sweat with the Habanero.
Thank you so much for your awesome review! We really appreciate it.
We are so happy to hear your dad enjoyed the jerky....by the way, most people love the Habanero jerky for its unique taste. We have lots of other different flavors and varieties for him to try and I am sure he will really enjoy those as well.
Your comments truly embrace our goal of exposing people to a "surprise variety" of jerky each month so thank you for that.