Q: Trying to get an answer on when my first box will be shipped and if they are able to tell me the theme. So far no response and second email sent. So far bad experience. Asked by Erica J., November 2020
I apologize that you did not receive our responses! CrateJoy's messaging system has been messed up and our responses have not been forwarded as they were supposed to be. (The messages we receive do not have your email address, just a CrateJoy forwarding address). We just discovered this in the past week when a customer contacted us through another channel.
As I'm sure you know by now, your package was delivered on November 16th.
As for Leilani's comment, she contacted us at 9:38pm one night. In the literal ten minutes it took me to look into her situation and answer her, she posted all these "answers" to threads. Twenty minutes later, when I checked, CrateJoy had forwarded my message back to me instead of her,...
They lie, anyway. They advertised candle making for December, and I just received basket weaving, which a lot of people have complained about. I can't express how disappointed and upset I am. It shipped late, too. Don't waste your time or money. I recommend you cancel your subscription. Bad product and bad customer service.
Q: I am becoming increasingly frustrated that a box I ordered in Nov., for a Christmas gift has still not arrived! Tracking info hasn’t been updated since Dec. 24th! Unacceptable.Asked by Linda R., January 2021
Q: I want to get a three month subscription as a Christmas gift; Can I get the first box sent to me and the rest sent to the recipient?Asked by Clara G., November 2019
Certainly! Just put in your address at first, then change it once you receive the first crate. We're always glad to help, too! ~Melanie with Craftsman Crate
Q: Would this box be good for a female? I love doing wood working stuff, etc. Brings me back to shop classes in school!Asked by Janice L., April 2021
We got the basketry box! I really appreciate the packaging and that literally everything you needed was included. Can't wait to start weaving! There were some USPS issues the Seller emailed us ahead of time to let us know there was a delay.
I purschased a three month subscription as a Chrisrmas gift. The recipient could not say enough positives about the kits.
I made baskets when I was in college which was 45 years ago. I'm afraid it may take me a little longer than I had anticipated to put this basket together. All of the parts look to be top quality and I'm sure once I get it together it will be great. I'll send a picture. Mike. ;~}
The skills are not easy to master, but I enjoy the challenge.
I just retired last may . i love working out in shop so many of these will be winter projects.. i have looked them over and like what i see. keep them coming.
My daughter has really enjoyed the subscription boxes. A new way to learn other crafts. I would have kept the subscription going yet the shipping fees were way to expensive. Also I tried 3 times to cancel my subscription and still am nervous because of the lack of response whether it truly is cancelled.
Thanks Jo-Anne McElroy
I bought this box as something my kids (9 & 7) and I could do together. The first was the leatherworking kit which was a lot of fun. The instructions were very easy to follow, the items in the box were well-curated and useful, and both my kids had no trouble using the tools inside themselves...we ended up with 4 leather items from the kit. Our second box was plaster sculpting. Like the first, instructions were easy to follow, everything was included and we had a great time doing it together.
I would recommend this box to anyone even if you arent that familiar with hand tools.
we have the best time learning about and completing these projects. I highly recommend them to any family!
I would have never bought myself a leather craft kit but, I loved it! It was fun trying something new
I subscribed to this box for my 11 year old grandson. He loved it!
Mosaics are some of the earliest known and most persistent art forms we have, dating back thousands of years! This crate includes: Mosaic Tiles in two forms in coordinating colors and shapes as the tesserae for your designs Cement and Colorant to form the base of your mosaic. Mold and Equipment including a mixing and measuring cup, mixing sticks, contact paper, a mold, and more. Safety Supplies include a dust mask and gloves. Design Ideas to make attractive coasters
This crate teaches the timeless art of basketry. We have thoroughly enjoyed developing this kit. We didn't know ordinary people could do things like this! Our basketry kit contains everything you need to prepare the reed, dye it, weave the baskets, and dye the entire basket. Everything is included! Five types of reed Reed Gauge Reed Clippers Tape Measure Pencil Packing and Tucking Tool Spring Clamps, 2 Two Colors of Dye and Setting Salt Makes two identical baskets.
The Soapstone Carving Crate teaches you how to carve real stone masterpieces of your own! The Soapstone Carving Crate Contains: Instructions and Patterns Pencil Large File Finishing File Set Sandpaper Wax Finish Polishing Cloth Soapstone – One roughed out piece to get you started and one block for whatever you can imagine! NOTE: You can make one eagle or other bird plus one another animal (or another of your own design) from this kit!
PLEASE NOTE: We don't guarantee what box you will receive first -- that's part of the fun of it! You get to try a new hobby every month... The Candlemaking Crate will help you learn the ancient art of chandlery and become a candlemaker. This crate includes: Soy Wax Candle Dye Candle Scents – Wintry, foresty scents both men & women will enjoy Candle Tins Tools & Supplies - Mix cup, wicks, wick stickers, warning labels, & more