We loved our date with Date Crate. It took a moment to get over the awkward feeling of trying something new but it ended up sparking lots of conversation and laughter we otherwise wouldn't have had. We're trying out our second date crate tomorrow!
I will say that our last box (that we will use tomorrow) arrived pretty crunched up. The nature of this date made it fine but if there were more fragile items included they would have been ruined.
Sad to see sone recent poor reviews. We had a 6 month subscription at least a year ago, and sadly never used them…until this summer. We bought an RV last year and have had a BLAST with the boxes! In fact, I have been back on their site and ordered individual boxes and here I am tonight signing up for another subscription. We’ve been together over 28 years and these boxes have helped us learn new things about each other and man, do we laugh!!
This was way more fun than either of us anticipated. Highly recommend!!
Just wondering when this gift will be shipped??
Hello! Thank you so much for reaching out! The first box of your gift was shipped out on December 1st and is set to arrive within the next couple days. If you ever have any questions about your order, please email or message us directly and we can provide the tracking information. Thank you!
I purchased a 3 monthly subscription for birthday gift for a friend. They only received 1 box and the other 2 never got delivered. I purchased the subscription back in May 2022, its been 6 months and still no package. I've message them and they responded in a few days but no change has happened!
If you are interested in purchasing a Cratejoy subscription, be aware that you may get scammed and lose your money!
UPDATE!!*- They reached out and sent the other two boxes. Thank you!
Hi Yolanda! We are so sorry to hear about your experience! We will reach out right away to see where the issue may have been on our end and we will make sure you are all taken care of!
First box was the Australian box. It was so boring that we quit after an hour. We wanted to quit sooner but thought we’d continue to play to give it a fair shake. We ended up donating the box to a local charity despite me wanting to just toss it in the rubbish. Seriously never been so bored in all my life. But I have a 3 box subscription, so let’s hope the next one isn’t as bad. If I were you, I’d buy just one box at first to see if you like it.
Hi Lisa! Thank you so much for sharing your experience! Our date nights have various styles and mechanics and each month is a little different. That being said, we always want to try and give you the best experience possible! We will reach out directly and try and make things right. We greatly appreciate your feedback! :)
This is all terrible. I ordered this box almost a month ago. Shipping FINALLY shows a delivery date…. Of NEXT Wednesday. Terrible terrible. I already don’t care about my box. No subscription takes a month to deliver. This is ridiculous.
Hi Brandy! Thank you so much for sharing your concerns! We completely understand! Since your order was placed after the 15th of the month, your first box was set to ship out the first week of September. Unfortunately, our September theme was delayed due to some unforeseen delays. That is not excuse though, we take 100% responsibility and are so sorry you've had to wait so long for your first box. Please let us know if you need anything further, we are always here to help! Happy Dating! :)
I thoroughly enjoyed the space box!!! It was our first experience with crate joy and I was not disappointed!
I havent even received my box yet!
Thank you so much for reaching out to us and letting us know about your experience. We are so sorry for the delay! Unfortunately, due to global supply chain issues, there have been some components delayed. We are doing everything we can to make sure this issue does not happen again but completely understand how frustrating it can be. If you need anything, please do not hesitate to reach out to us directly. We are always happy to help. Happy Dating! :)
These boxes are well thought out and so much fun. My husband and I just finished the retro game box (we gifted it to each other for Christmas, so we're a little behind) but we really enjoyed it. We loved the trivia, the other games, and the silliness that we both got to engage in. It was a really nice box and I'm looking forward to trying the one we just got, the Hygge box, it looks nice and relaxing. As parents with two young daughters (1.5 and 3.5), it's really hard to have date nights. We've really enjoyed being able to go up our bedroom and sit on the floor together and enjoy these together.
We've only used one of the three boxes that have shipped to us so far. We enjoyed the first box, but it was a most-of-the-day activity, and so it can be hard to fit into our mismatched work schedules.
I'm angry, because I somehow missed the fact that this 3 month subscription auto-renews. They sent me a notice via email that it would renew. I contacted Cratejoy and the seller, telling them I didn't want to renew, but I got no response, and they renewed it anyway. Now I'm stuck paying for another 3 boxes that I hadn't budgeted for.
Hi Roberta! Thank you so much for sharing your experience. We are so sorry we did not get back to you! We pride ourselves on a 24-hour response time for our couples. If we missed your message, we are so sorry about that! If you still need help, please let us know and we will make sure you are all taken care of! :)
We had a lot of unexpected fun with this. We took it away for a weekend date and played in our bed and breakfast. We were laughing for most of it. Looking forward to our next.
Hi Nicole! Thank you so much for your kind words! Weekend date and breakfast in bed sounds amazing! We are so glad you had fun. So excited to share some of the other fun themes we have in store. Happy Dating! :)
Really great box for starting conversation and helping us reconnect after a long work week or just something to help us laugh and have fun.
I totally recommend this box.
Fantastic box! We've had two so far and each one is high quality, full of fun and interesting things to do. We are very impressed!
Hi Tracy! Thank you so much for your review. We are so thrilled to hear you both have had fun! We look forward to sharing all the new themes we have in store for you! Happy Dating! :)
April’s stranded in love was my husband and I’s first box. It completely exceeded our exceptions! We played for well over 2 hours and had an amazing time. Already looking forward to our next box!! We decided to laminate our cards so we could reuse. Side suggestion that we didn’t see suggested in the box but stumbled upon for each date night box there is a music playlist on Spotify to go along with your game night, really helped set the mood.
Hi Kim! Thank you so much for taking the time to share! The lamination ideas so genius! We are so happy you enjoyed your date. We can't wait for you to see our upcoming themes. Happy Dating!
Wed, 01 Dec 2021 14:53:16 GMT
Almost a month late. Would like a full refund.
Hi Ed! Thank you so much for sharing your experience! We apologize for any miscommunication on our end. All orders placed from the 1st through the 14th are shipped on the 15th of the month. Typical shipping time is 5-10 business days, and we have been seeing longer than normal shipping times dues to COVID and the holidays. It looks like your box was delivered on the 27th. We will be reaching out to make sure there isn't anything further we can do to help! We apologize for your experience but want to do everything we can to ensure our couples are taken care of! Happy Dating! :)
Shipment was delayed. When the envelope from cratejoy came, it was empty. The post office stamped that it was empty when they received it. I have yet to hear from the seller about a refund or receiving my product.
Hi Chelsie! Thank you so much for sharing your experience! That is so peculiar! Shipments from us are not accepted unless they have product inside the shipping container. We are wondering if something happened during shipping. We will be reaching out personally to you and we will make sure you are all taken care of! :)
When I ordered this box there was a big advertisement on the page that said something along the lines of:
Order before December 4th and receive the "Hygge for two" Christmas box.
I'm Danish and my wife loves the Danish "Hygge" and I thought this would be the perfect hyggelig date night for us before Christmas.
I ordered it on November 24th so about a week before the "Deadline" to receive this particular box.
I just received it today on December 22nd (just 2 days before Christmas which is kinda late but okay).
But instead of having a nice "hygge" date night... They sent me a freaking Space invaders-themed box!
Probably the most unromantic and uncozy theme I could think of. (at least for my wife who doesn't like sci-fi at all... Neither do I for that matter)
They just straight up lied about which box you're getting... What a complete waste of time and money.
Hi Mark! Thank you so much for sharing your experience. We completely understand your frustration! Due to some major supply chain delays, the second run of our Hygge boxes was going to be late. We did take down the "current" box section, but it appears you might have ordered around the time we did that. We completely apologize for the inconvenience! We are doing our best to ensure that couples don't miss a date night while still trying to manage supply delays. We are going to continue to work hard to provide the best experience we can! We will be reaching out to you personally to ensure you are taken care of! Happy holidays and Happy Dating! :)
I haven't received anything it's been two months very frustrating !!
Hi Phillip! Thank you so much for your review! It looks like your first box was shipped December 1st and might have been misplaced during shipping and your second box is set to ship out January 1st. We will message you directly and make sure you are all taken care of! :)
Never received my order.
Hi Dennis! Thank you so much for letting us know! It looks like we have delivery confirmation for your shipment. We will reach out to you directly to make sure we can get everything taken care for you if there was an issue with delivery! :)
My fiancée and I had so much fun with these boxes! Having 2 kids, plus with the pandemic, it’s hard finding the time to go out on a date. This box was just what we needed! After putting the kiddos to bed, we played our “Greek night” themed box and we had WAY MORE FUN then if we had gone out. These boxes are jam packed with fun activities that not only get you both laughing, but it creates an even deeper bond. I just subscribed for yet another 3 months!
Thank you, Ivy! Thank you for sharing your experience. Thank you so much for your kind words and we are so happy you both had fun! We can't wait to share our upcoming themes with you! Happy Dating!
I bought a subscription for my assistant as a gift last holiday season and she did not receive it until nearly February. Once the box arrived, she told me her and her partner really enjoyed the date night box I assumed that the delays were pandemic related and decided to subscribe for myself. I placed an order and now it has been over 30 days and I once again have yet to receive a package. Contact the seller no response. There is basically no way to contact anyone to get a real answer. I am very disappointed.
Hi Nycole! Thank you so much for letting us know! We did not receive your message but will be reaching out to you right away! We did have some delays in October due to global supply chain delays, we apologize for any inconvenience but we will reach out to try to make things right for you! :)
We love your boxes! After buying three one-night dates, we finally broke down and subscribed. They always exceed expectations.
Hi Jodi! Thank you so much for taking the time to share! We are so thrilled to have you both! We have some amazing themes planned for the future and can't wait to share them with you! Happy Dating! :)
My husband of 15 years and I have been completely locked down due to my being high risk. I haven't been able to leave the house in a year. In an effort to have more activities, we started ordering the boxes about 6 months ago. WE ARE LOVING THEM! They are so fun! We just completed the Greek box and it was awesome. We wore the laurel wreaths the whole time. We went to Greece for our 10th anniversary and this brought back awesome memories. I HIGHLY RECOMMEND THESE BOXES FOR A FUN DATE NIGHT
Hi Julia! You are so amazing! Thank you so much for your kind words! That is so perfect that you had gone to Greece for your anniversary! We are so happy you both had a fun time and can't wait to share some upcoming dates with you! Happy Dating! :)