Create-Joy reviewsReviews
Write a Review3.1
Average Subscriber RatingNot Satisfied
Jan 16, 2021
Shelle O.
The craft my daughter received was NOT worth the subscription price I paid for her gift. We’d like to send it back unassembled and get a refund for the remainder of the subscription.
Verified Purchase
We are very sad to hear you did not enjoy your box! We always ensure that each box is worth the price you pay, and I am sorry you felt otherwise. The way to resolve any issues is to email us. I hope you have a great day and enjoy crafting in the future!
Very Disappointed!!!!
Aug 23, 2020
Lynn V.
This was my first box and I am very disappointed. I have paid for 3 months and I will not renew. The instructions were horrible. The beads wouldn’t fit on the wire. So I put it all back in the box it came in. It also seemed like a part of a project not the whole project. Hopefully the next one will be something I can work with. Very disappointed!!
Verified Purchase
We are so sorry to hear that you did not enjoy this months project! So you know for the future, each month the craft is shown for a full month before it is sent, so you can always skip a month if you feel the project is not something you will enjoy. If you feel that anything was damaged or incorrect, please reach out via email and we will happily replace anything that was defective. I sincerely hope you enjoy your next box and have a wonderful day!
Excellent Customer Service!
Aug 17, 2020
Colleen D.
This is a tough review to write. We ordered this as a gift for someone, received the first box and were disappointed with the project inside. Seeing it in person, it would not be a good choice for our recipient (hence the 1 star rating with the definition, "This box isn't for me"). The project seemed too easy and not worth the cost of the materials for this project. I contacted the seller for assistance and was amazed and delighted that Emily got back to us with a satisfactory resolution in under 24 hours. She took the time out of her "shipping week" to address and resolve our concerns as if we were her only customer. Although this box "isn't for me," I would order from her again in a heartbeat! THANK YOU, Emily!!
Verified Purchase
Not Worth It
Aug 11, 2020
Alli K.
Literally just beads on a wire. Not worth the price.
Verified Purchase
We are so sorry to hear you did not enjoy the craft! For future reference, the upcoming box is always previewed on our listing for the full month before so if the project is not something you will like, you can always take a break for a month. When purchasing our supplies, we always source from local artists so you always get unique and beautiful supplies. This months box did not have a lot of various supplies but the beads, marbles, and charms were each purchased from different artists specializing in their craft. We strive to make each box a fun and simple craft that has unique and beautiful pieces!