NO BOX AND NO COMMUNICATION!
by Goldtong written May 04, 2018
I'm seriously considering calling my credit card company and disputing the charge as fraud. I discovered Creative Mercantile on April 10th. I didn't want to pay for a subscription and wait a whole month so I emailed Christina and asked if I could start in April. She replied within 30 minutes, "I do have a few April boxes - I can easily adjust your sub so you start with that one :)" So happily, I create a log in, subscribe, and sent her my reference number. After an hour she replies, "Great!! I will get this off to you today - tomorrow at the latest"
Well... It's now May 3rd and I've yet to receive this wondrous box shipped via first class mail. I've sent 3 emails within the week asking for an update or tracking number. ZERO RESPONSE! Odd that, considering she had no issues responding to my first emails within the hour!
If they don't reply within the week I'm disputing the charge and reporting Creative Mercantile to the BBB.
by shawn written Mar 12, 2018
Probably easily met cost. Washi, stickers, rub ons, journal note cards, sticker pockets. Fun for journals and mixed media projects. I’ll try another month.
2nd Chance, Still Disappointing
by Renee written Feb 27, 2018
In fairness to the latest 5-star reviews on the February box, I say, yes, this was a nice box --- for a child. CM was kind enough to send me a complimentary February box after my January box (and the first box I received) was a huge fail with communication, shipping and finally the contents. I was told my complimentary Feb box would be sent in early Feb. After numerous communications from me to the seller, I finally received my Valentine Box TWO WEEKS after Valentine's Day. Again, the box contained goofy items for a 10-year-old. Not all adult crafters are into cutesy, silly, childish items like balloons, stickers that say, "Suck it Up" and all sorts of things that an adult would not choose. The seller really needs to think outside the crate and appeal to a broader audience or she will continue to receive polarized reviews. Such a disappointment.