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Don't waste your time

Feb 23, 2021
Douglas D.
1 Review
Subscribed for 10 days

Never received it. Was supposed to ship days ago and has not left. I am sure it will show up eventually, but as this was a gift I am completely unsatisfied. I suggest you find a more reputable seller if you want a box like this. They are a dime a dozen and this one is too unreliable. Waste of time and money

Verified Purchase
Craftee DIY said...Feb 23, 2021

Hi Douglas,
We apologize that your recipient's box is shipping on the 23rd rather than the originally stated date of the 20th. I know that it is disappointing and frustrating for a gift to not arrive on time. We are located in Austin, TX and experienced an unprecedented snow storm during our normal shipping week, which caused a delay of a few days. Much of the city was without electricity and water (including us) and our postal service was not running.
However, your trust is incredibly important to us and we have worked hard as a small business to be reputable and take care of our customers. I have emailed you to offer a resolution, and I hope we'll be able to earn back your confidence...

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