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Q: Is the small 6 dollar or so box the only choice currently? If there are larger boxes available. How do I view them?Asked by Margo K., April 2022
Hi there! At this time, the Monthly Tumbled Stones box is the only Subscription we are offering via Cratejoy. However, we do have a few more options available via our home site. :)
Q: It says shipping will be charged separately based on weight. Do you have an appropriate amount for the 2 stones a month option? Asked by Harley S., December 2021
Hey there Harley :) It depends because sometimes we do a 2-stone and sometimes we do a 3-stone, but it's typically 6 ounces on average :) So they can ship First Class which is a big savings over Priority Mail :)
Q: What is different between jewelry & exquisite? Exquisite says 4-7 items the jewelry says 3-4 jewelry items but also 1-3 gem items. So is it the same # items in both does exquisite have jewlry too tyAsked by Jessica C., October 2021
Hi there, Jessica
Our Exquisite Cluster Subscription Box is geared more toward those who wish to collect stones in their various forms: Crystal Clusters, Raw Stones, Tumbled Stones, Carvings, etc. Every so often, it may feature a jewelry or accessory item, but that would be rare for this subscription.
Our Jewelry Subscription Box features a focus on gemstone jewelry items, such as bracelets, pendants, rings, earrings, brooches, keychains, etc. and may contain tumbled or shaped stones or crystals as a secondary feature.
The number of items provided in each box varies (within the range listed for each subscription) depending on their size and value, so that each month you can look forward to beautiful surprises (focused on the type of box you have chosen).
Q: I’ve paid for two boxes and have only received one. My main question is why mine didn’t come with any descriptions or anything. Asked by Tameey F., October 2021
Hi there, Tameey
Thank you for reaching out and giving us the opportunity to make things right. We are deeply sorry that you have not received the paperwork for your last Gemstones of the Month Subscription, and we will be sending that paperwork out to you ASAP!
Due to the nature of Cratejoy, subscriptions are paid for one month in advance of their being sent out. This means that a subscription paid for in September will be sent out in October, etc etc. Our records show that you have received your first box, and that the second will be sent out on schedule within the first week of November (as it was paid for in October). We hope that this information is helpful, and that you...
Not at all what I expected from the description. I got 2little stone with a piece of typed paper with the names of them. Shipping was extremely late and I’m not even looking forward to the next 2 shipments I have prepaid for. I guess we’ll see.
Hello :) Thank you for taking the time to review your subscription, but we are confused with your review because you subscribed to the $6.95 2-stone subscription that has 2 tumbled gemstones. We wish you had reached out to us for further clarification before leaving a review. If you'd like to cancel the remaining boxes, please contact us :)
You can feel real thought goes into the packaging as well as the product. Another membership I had came with so much unnecessary waste. Everything I have received is beautiful and of true quality. I especially enjoy the beautiful cloth that comes with. I look forward to each month.
I have loved getting those gemstones over the past year! Great job!
Bought this as a gift subscription for my teen. They love getting it every month. I've personally collected and sold many precious gems in my Apothecary. I love this shops taste in the crystals and stones they provide. The description cards are both fun and useful. Great customer support as well. 5 stars.
All the items are beautiful!
Love these items. Crystals are always top notch.
Loved this box! I love that the box came with the names of each stone including the Metaphysical properties! I received a Labradorite heart, aRaw Blue Tiger Eye stone, a tumbled White Leopard and a tumbled Zebra Jasper, a Mookaite Egg, and my favorite piece: a Opalite Turtle Totem! Definitely worth the money. And you can tell it was packed with care. They wrote a funny and sweet note thanking me for choosing them out of so many other sellers. I’m very happy and impressed with this company! Thank you Crystal Gemstone Shop!
Received my first box last month and was very impressed. I'm excited to see what the next one brings and am definitely considering upgrading my subscription.
So for August has been my absolute favorite shipment. I love getting these in the mail. It’s like Christmas every month!
Last Minute Gift? No worries.
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