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Caution

Oct 16, 2020
Heather E.
3 Reviews
7 Helpful Votes
Subscribed for 6 months
Overall

Caution. I cancelled this subscription in May of 2020 when all of a sudden I received an email that I was being charged and new box was being sent out in October 2020

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Crystal Path said...Oct 17, 2020

On October 10, 2020 I made a mistake. I accidently printed tickets for canceled subscriptions. I contacted our customers and thought I solved the issues that were created.
This order was fixed once I realized what happened on October 11. The customer was contacted several times to ensure satisfaction, I never heard back. Until October 16, 2020 when I saw a 1*
Unfortunately the customer was sent an email stating something has been sent when nothing was, causing confusion and now a 1*
The customer has been notified that the order is canceled and assured nothing was sent. I also apologized for disrupting her peace!

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