Box never shipped, I tried contacting both the seller and cratejoy. Never heard back from them or cratejoy apart from cratejoy saying “we’ll look into it” and “take it from there” so “no need to make a second request”. Never ordering from either ever again. I want my money back, but I don’t expect anything to happen, if I don’t, I’ll just call it as I see it. This was a Christmas gift... worst part was, I was just notified it’s about to renew. I’m notifying you, that I’ll be talking to my bank about this matter.

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Frustrating purchase.

5 days ago

Shauna P.

1 Review

Subscribed for 28 days

Overall

Shipping

Quality

Curation

I'm really frustrated at this point. I ordered this box 12/13/20 knowing shipping was delayed nationally. When I found out my friend hadn't received her box by 1/6/21 I emailed Cratejoy support with my order information. Today is 1/13/21 and I still haven't gotten a reply. The USPS tracking number shows "January 3, 2021 at 11:00 pm Shipping Label Created, USPS Awaiting Item".

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