Got this as a Mother’s Day gift for mom and she just got her 1st (of three) boxes. Here’s how it’s going:
1) order screen seems to auto pop shipping to cardholder address so if this is a gift you will have to go back to your order and change the shipping info. Kinda clunky.
2) box appears to be missing two of the snack items. I’ve contacted the seller and hope to get some clarification or resolution soon.
3) the “unique” cupcake ingredient was a single lemon. Maybe that’s something hard to get in other places but my mom has a lemon tree in her yard so.... and there were no other ingredients or supplies to assist in said recipe.
Hopefully boxes 2-3 will be more interesting.
Thanks for your business and feedback, we appreciate it. Oh no! Very sorry to hear about this, as we specifically shipped out your mom's gift earlier than scheduled, to ensure that it was received in time for Mother's Day. Very sorry to hear that the kit delivered incomplete, as that is not how it was shipped out. I see that you emailed us about 10 minutes before posting this review, so we are happy to help further through email. But also for reference:
1) It looks like you signed up for our kit through our Cratejoy listing. Very sorry to hear you had trouble with applying the correct shipping address during sign up. We haven't heard about this from anyone else, but we are happy...
It's hard for me to give a rating on all of it because we ordered the small snack box and it just appears to be a mailer filled with random snacks. I'm not sure if the small snack box never comes with a card explaining where the snacks come from or anyting like that? There wasn't even a guide with it. But it's basically just a bunch of tiny snacks put in a bubble mailer. Ordered this for my daughters because subscription boxes are fun for them but regarding snack boxes, this is pretty horribly packaged. From photos it seemed that they come in boxes with tissue or something to make it exciting. We purchased this as a gift and one would think at the very least the subscriptions you send out in December purchased as gifts would be a little more than that. If the snack box comes in a mailer without a card or anything I think you need to let people know that. Because any of us can go to the store and buy a bunch of international snacks the reason we get a subscription is for you to make it slightly special and ours left a lot to be desired. I couldn't even tell you what the theme of this month's boxes because it looks like there's Japanese candy there's stuff from elsewhere in there. don't really have a clue. We get the pinata box which is a comfortable price and it comes packaged nice. It's...
Thank you for your subscription and review, we appreciate it. We do apologize for the delay in a response as it looks like there was a glitch in notifying us that you submitted one. Very sorry to hear about the confusion and disappointment in your order. I see the picture you included and looked into your account and found that you chose to prepay for 3 months of the mini snacks only version of Culture Cakes Kit. We are sorry to hear about the confusion on what to expect as the option you chose is our cheaper, mini version of our kit. As mentioned on our listing and website, the mini kit comes with only 5-8 samples of snacks. This mini version does come...
I wasn't impressed .
Uh oh! I'm sorry you didn't enjoy your first shipment. Hopefully we can bring a much better experience to your next two boxes!