Please be wary of purchasing this Cratejoy. I gave this as a gift to my father and he has had problems with ordering the record he wants from the first day he received the gift. The code he was given won't actually let him pick out a record but instead he receives a message that he has to purchase it? What? ! He has tried several times to get in contact with the seller for help but he hasn't received a response. I have intervened because he doesn't know what to do. If he doesn't get a response, the note on the page said he would just be sent a record they chose. I am so upset about this. I had such high hopes. Unless the seller makes good on what was purchased and the record he asked for is delivered, I would be hesitant to work with this seller.
I was skeptical of this company at first due to the slow responsiveness after my subscription purchase. Do not expect an activation code within 5 days as stated in original email... they don't send them out till the end of the month! I had tried reaching out multiple times because I was concerned it was a scam. Apparently they had been busy adding new records to the website to prepare for the end of the month when subscribers choose their records. They gave me a second record free because of the troubles and slow response time, which was very nice. I just picked the records for my dad and hope the shipping works out well for us!
I signed up for this subscription for my husband and he LOVES it! It’s great getting a new record every month. We love the variety.
Thanks for the great review! Glad to hear you and your husband are enjoying the records. Thanks for being a member and preserving music history!
This is a joke. I received 2 shipments in one and they were used records. Smelled like they were bought at a thrift store. Can’t believe I paid $65 for used records.
Hello, thank you for your feedback. Yes, these are pre-loved classic vinyl records that we are able to find at record stores across the country. We do clean the records with an ultrasonic cleaner and repackage them and the outer covers are the original covers some of them over 50 years old if it's a classic rock album from the 70's. We are sorry you did not enjoy the records that you selected and will issue you a refund.
My sister-in-law got me this as a gift for Christmas and I LOVED it! Awesome way to get some records I wouldn’t normally be exposed to or try something new! The shipping was fast and most importantly the online staff was SUPER responsive and supportive! I sent an email and got a response right away that was really helpful! GREAT gift!
Charged me twice and never sent record
We did look into this double charge and it appears you subscribed twice, which resulted in Cratejoy charging you for two subscriptions. We promptly refunded both amounts and since you cancelled you subscription any associated shipments were also cancelled.
The curation was spot-on. I have the package where I pick an LP and they pick an LP and their choice was a perfect complement to mine, which is not as easy in my genre of choice (Jazz-Blues). I look forward to seeing what they choose next month.
I got my first shipment and it was great, but I haven't received my second shipment yet and I have made contact with the club but no one answers my emails. I wished I never got this club.
Hello Robyn yes many of our members experienced delays with USPS delivery during January. We hope that resolves going forward.
I love my Supertramp album. Unfortunately I already own it so I’ll look to pass it on. Looking forward to next selection!
This was a birthday gift for my husband and we both really look forward to seeing what shows up! We both got a chuckle at the first record we got by The Police and the few little notes written by Dave. Would definitely recommend
The three emails a month are a little confusing, but the curation and quality are excellent. Dave and staff do a great job.
I am very pleased. I love this album by “Journey “. Keep up with more selections like this.
Ronald....glad you liked the album. Our record hunters will definitely look for more Journey!
Easy process. Great way to start a collection with a variety of artists.
Thanks for the great review - Enjoy your Records!
Record was just too old style of music for me...it was so boring I stopped listening to it...next time pick my own music...
Kevin, we are sorry you did not enjoy the Ray Charles album our curator's selected for your May shipment. As promised we gave you "first look" at the June record options and you made a great selection! (Elton John's Goodbye Yellow Brick Road 2 record set). Enjoy your music!
I love the albums I have received! Excellent communication and service!
Don, thanks for the feedback and the suggestions/help you have provided to make this club better for everyone!