Q: Did you all get my note about cancel my subscription if not Please cancel let me know if you guys do cancelAsked by Patty K., September 2020
Q: I ordered this box for my husband in Hug it has not came yet I would like the box or my money back Thank youAsked by Patty K., August 2020
Thanks for reaching out! Our monthly subscription window closes on the 5th. Since you subscribed on July 5, your first box will actually be our August box, which will be shipping out within the next week.
If you have any other questions, please just let us know and we will be glad to help. Thanks for subscribing!
- Dark Horse Tackle
I ordered a month ago and got the large box still have not got any product. Stay away!!!!
So sorry for the delay you experienced in getting your box. We run on a set schedule and ship all boxes once per month. Our subscriptions open on the 5th of the month and close on the 4th of the following month. Boxes then ship after the window closes (usually between the 8th and (10th).
You subscribed on Sept. 14, which is in the middle of our subscription window for our October boxes. Your box then shipped on Oct. 9 after the October window had closed and was delivered on the 13th.
I hope this makes sense and helps to explain our subscription and shipping schedule. If you have any questions, please let us know or visit the "Our Subscription Schedule” page on our site. Thanks...
My husband liked it there was some stuff he had never try before can't wait to try it. I don't know how it harmed but you all have the wrong name it's Clifford Keen Thank You