Q: I’m considering trying out this box, however, some of the reviews are super scary. A bunch of disappointed people. What is the difference between the boxes and if they are completely different could I order all of them? And if I decide it’s not worth the money ( like several reviews) is a refund even a possibility? I just need to know if the reviews are wrong What types of date night games have been in past boxes?Asked by Shanda M., October 2019
Q: What is included with my Date Night In Box - Faith subscription?Asked by Faye P., July 2019
You can sign up for an upgraded version of the Date Night In Box subscription and receive a faith-based discussion guide included for you and your loved one to explore together.
Here's what you can expect...
Date Night In Box - Faith Guide Option:
Continuing with the theme of your date, your Faith Guide will be a fantastic way to close out the night. You will be led through a thoughtful discussion centered on a relevant biblical principle. You will have the chance to read, discuss, meditate on God's word and pray together. We want to share a fun and easy way to bring faith back into your relationship.
Kids Night In Box - Faith Family Fun Guide Option:
Each month we will send you and your little one(s)...
Q: What's Included in the Box?Asked by Faye P., July 2019
You can expect to receive 5-7 goodies in your Date Night In Box. We will provide a fun activity, items to set up the perfect ambience and a treat to serve you the most complete date night possible. Life gets busy, let us bring a memorable experience to your door so all you have to do is enjoy!
Please understand that your date is not about the commodities in the box (which vary from month-to-month) but about the connections that you will have the opportunity to create!
Our dates are not designed to be timed or to be of a set length. They can be as short or as long as you allow.
We recommend that you take some extra time to set the stage...
Q: Is there a questionaire that we fill out so that the box is specified to us as a couple?Asked by Brittany S., August 2019
THIS COMPANY DOES NOT CARE ABOUT THE SATISFACTION OF ITS CUSTOMERS.
Reiterating the last reviewer, I didn't realize my "3-month subscription" would renew automatically. They say they give you lots of warnings as you are checking out, but three months later I wasn't thinking about it, and there is no reminder before they charge your card (like other subscription services I've used).
My only notice came from PayPal. Of course, it came just *hours* after their cancellation deadline. I contacted customer service right away. The boxes don't ship for at least two more weeks, but they still refuse to cancel and refund. Now I'm being charged $120 for three additional months of a service I didn't like in the first place!!
They've offered to change the content of my boxes (make it a kids box) or delay delivery, so clearly there is still time in the process to make changes, but they still refuse to cancel. They also would not escalate my issue to a manager, despite multiple requests.
I told them I don't like their product, so sending them at a later date does not address my issue. They don't care. They would rather keep my money and have an unhappy customer. And it's $120!! It's not like a $15 magazine subscription. Maybe to a rich corporation like Cratejoy, $120 is meaningless. But we are a one-income family of three, and $120 is a lot of money to us. But they don't care.
THIS COMPANY DOES NOT CARE ABOUT THE SATISFACTION...
We are very sorry to hear that your experience with Night In Boxes has been less than satisfactory. We do our best to give as many warnings as possible during the checkout process as well as giving you the option to remove the automatic renewal feature associated with your subscription prior to signing up for your subscription as well in our post purchase communications. We will take your thoughts into consideration for further improvements in our communications with customers in the future.
They hide in your purchase that it is "auto renew" - with very little warning. After six months, you are charged with little warning for a whopping $250. They refuse to refund your money and their customer service is lacking. DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION!
We are sorry to hear that your experience with Night In Boxes has been less than satisfactory. The warnings regarding the automatic renewal feature associated with subscriptions clearly marked in the checkout screen as well as the ability to remove this feature prior to checkout. We also have included multiple warnings in our post purchase communications regarding the automatic renewal feature associated with your subscription. We appreciate your feedback and will take it into consideration for future improvements in our communications with customers.
I wish I could give a zero. This company doesn’t care about its customers and doesn’t “curate” unique dates they throw together junk and then provide links that don’t work. This last one was the last straw, it was about sensing more and LITERALLY came with a vile of massage oil, 5 caramels, a wooden knife and 3 wads of wax (still don’t know what it’s for). Then our date instructions were a narration on a website so we would have had some stranger’s voice on our date night. DO NOT waste your money. When I reached out to the company they gave me a link to the review page and it was the wrong link so I searched this place out.
I'm sorry to hear you didn't have a good experience with us and this date wasn't for you.
To summarize the complete date details...
Couples were audio guided through a taste test, massage experience, scent sampling and visual challenge. Our goal was to have you as a couple reflect on how their five senses have contributed to their relationship.
The included items were several activities, a snack for two, something to set the mood for the date (3 wax samples to explore scents as a couple, massage cards to learn various massage techniques and massage oil, a tasting guide, tasting mat, knife and McCreas Gourmet Caramels, a puzzle, a custom Spotify playlist, a suggested custom curated dinner menu with...
If I could give this zero stars I would. I am extremely disappointed in their customer service. I had a poor experience with this company when trying to request a refund for my auto-renew. I asked 6 different times to speak with a supervisor and was denied. I am incredibly disappointed in the fact that they have zero flexibility in their refund policy. I have never dealt with a company who was this unfriendly to their customers. I would NOT recommend this product to anyone.
We are very sorry about that your experience was less than satisfactory. The automatic renewal feature associated with our subscriptions is clearly noted throughout the shopping experience and post purchase communications. By agreeing to the terms and conditions prior to signing up for your subscription, you were made aware of the cancellation, renewal and refund terms. When reviewing your communications with the Night In Boxes Customer experience team your request was immediately escalated to Night In Boxes Customer Experience team's Assistant Manager. After requesting to talk to the Assistant Manager's supervisor you were provided with a final resolution on your request by the VP - Customer Experience. Please do not mistake our adherence to our policies as unfriendly. We appreciate your feedback and will take...
This company is dishonest! They keep your payment information and will charge you more than you sign up for! Several of the boxes didn’t include all items needed for activities. Some of the boxes were just advertisement items. I am extremely upset I purchased this last year! The creativity is severely lacking. One of the boxes was literally a paper clip, 4inch string, paper streamers, and some chopsticks! Worst purchase I have ever made!
We are very sorry to hear that you were dissatisfied with our product and will take your feedback in to consideration for future improvements in communication.
We provide the option to review previous boxes that have been sent to customers so that new customers get an idea of what is included in our boxes.
When pulling the items together which are included in our Game On box, couples will tap into their competitive spirit, while playing silly games that are intended to fill their evening with laughter while making memories that last a life time.
The automatic renewal feature is clearly stated throughout the website, checkout process along in all post purchase communications. Each customer has the opportunity to access their account details with their...
HORRIBLE! I am so angry. I spent around $42 on this after shipping. As others mentioned below, complete waste of money. This is a joke! We were given envelopes, pens, paper, a tea light candle and 1 and a half ounces of candy to write TWELVE letters to each other. Yes, you read that correctly. This was cheap, not creative and not fun! This company is trying to make a quick buck and take advantage of people. Don't fall for this scam!
I am horrible at planning date night! With small kids and no energy at the end of the day, it's hard to plan something new and exciting. That’s why I absolutely love Date Night In Box…it is so fun to see what exciting things they have packed into our box each month. The best part is, it’s a surprise for both of us and all (or almost all) of the supplies are provided right in the box!
I am surprised to read some of the negative reviews I have seen...you definitely get out of the date what you put in. I have also had great customer service experiences. I once received a broken item in my box and a replacement was in my mailbox the very next day!
I have been a little confused about who gets which box each month, but from my understanding, they rotate boxes (although everyone receives the same box around the holidays). At first, I wasn't sure about this concept, but it makes sense especially considering they offer single boxes or subscriptions...plus, I would have been bummed if I hadn't received their super fun paint night box or their foundation of love box!
We have had great experiences with our boxes! Most of the time, it's not about the physical contents of the box, but more about the connection the activity creates. My husband and I usually wind up laughing a lot during our dates and it is great bonding...
I’m a stay at home mom to three under five and run a small daycare! At the end of the day or week I am often desperately in need of some me time but have no energy to “go out”! The Mom’s Night In box was adorable! It contained some fun products like essential oil lip balm and a lip exfoliated! It also contained tea, colored pencils and a fun and extremely humorous adult coloring book! It’s a perfect way to unwind, laugh, and relax!
We heard about Date Night In from a friend and decided to try it out. We had the best experience! Something that we would have never done or really thought to do were items in the box and it turned out to be great! We don't get many nights away from the kiddos and just being able to do something at home has been a life saver and great for our relationship!
My husband and I recently became parents, our son is now six months old, date nights are non-existent... or so I thought! Date Night in boxes are amazing!! It has really helped us to enjoy a little more us time without having to leave our little guy. I wish we would have found this sooner. Thanks for making an awesome product, and for being so helpful while ordering.
Sensing More examined how sight, sound, touch, taste and smell contribute to a relationship. Couples experimented with their 5 senses during a unique audio-guided date.
What is the foundation of your relationship? Foundation of Love allowed couples to reflect on the foundations of their relationship through fun and meaningful building challenges.
Couples worked together to solve an “escape room” type challenge from the comfort of their home. Our customers also discussed the physical and emotional health of their hearts through our partnership with the American Heart Association for American Heart Month.
Holiday Edition- Set aside your flannel pjs, light a fire and get excited to get lost in a flurry of love ❄️
From a Truth, Dare or Karaoke challenge to DIY freeze pops to Throwback Trivia, couples were reminded of the very best parts of the 80s and 90s! Our customers also discussed their teenage years and dreamt up their future with a game of M.A.S.H.
Couples potted their own basil plant to remind them of how their love has grown. With the Relationship Timeline, couples dreamt of their future and how they hoped to continue to enrich their relationship. Additionally, the Let Love Grow box included dual-purpose playing cards for continued fun.
The roaring 20s were a wild time full of mystery and we captured it all with the Great Love Date Night In Box. Couples played a murder mystery game, enjoyed delicious fudge, created a meaningful time capsule and enjoyed a dominoes game!
Our Stand Tall Box helped little ones grasp a “growth mindset” way of thinking when it comes to learning new things. It encouraged practice, persistence and support rather than frustration and discouragement.
The goal of our Kind Heart box was to help little ones focus on having a kind heart to not only the people and things around us but also to ourselves.
Kids were able to read about a girl who worked hard and followed her dream to be an astronaut. They learned all about what life in space is like for astronauts. They completed several space missions and earned a Kids Night In Box Astronaut Training Certificate!
Kids were able to read an awesome story about how we can turn old trash into new treasures. They were taught the significance of recycling and why we need to take care of planet Earth! Several activities helped bring this new concept to life!
Kids read a book by world star athlete Mia Hamm and discovered how just playing is more important than winning or losing. This box explained what good sportsmanship is and why it is important! Kiddos were challenged to show how they can be respectful and have fun regardless of the outcome of a game.