My husband and I have really enjoyed our "Night in Boxes" date nights. The themes are usually unique and a lot of fun! The recipes have consistently been delicious (though I wish there was a variant for seafood recipes - my husband and I both hate fish/shrimp) and we've added many to our regular recipe collection. We enjoy listening to the playlists and watching the recommended movies after. It has been a great way for us to spend quality time when we don't have a ton of extra time due to work/grad school and a necessity during quarantine!
I wish I could give a zero. This company doesn’t care about its customers and doesn’t “curate” unique dates they throw together junk and then provide links that don’t work. This last one was the last straw, it was about sensing more and LITERALLY came with a vile of massage oil, 5 caramels, a wooden knife and 3 wads of wax (still don’t know what it’s for). Then our date instructions were a narration on a website so we would have had some stranger’s voice on our date night. DO NOT waste your money. When I reached out to the company they gave me a link to the review page and it was the wrong link so I searched this place out.
I'm sorry to hear you didn't have a good experience with us and this date wasn't for you.
To summarize the complete date details...
Couples were audio guided through a taste test, massage experience, scent sampling and visual challenge. Our goal was to have you as a couple reflect on how their five senses have contributed to their relationship.
The included items were several activities, a snack for two, something to set the mood for the date (3 wax samples to explore scents as a couple, massage cards to learn various massage techniques and massage oil, a tasting guide, tasting mat, knife and McCreas Gourmet Caramels, a puzzle, a custom Spotify playlist, a suggested custom curated dinner menu with...
This company is dishonest! They keep your payment information and will charge you more than you sign up for! Several of the boxes didn’t include all items needed for activities. Some of the boxes were just advertisement items. I am extremely upset I purchased this last year! The creativity is severely lacking. One of the boxes was literally a paper clip, 4inch string, paper streamers, and some chopsticks! Worst purchase I have ever made!
We are very sorry to hear that you were dissatisfied with our product and will take your feedback in to consideration for future improvements in communication.
We provide the option to review previous boxes that have been sent to customers so that new customers get an idea of what is included in our boxes.
When pulling the items together which are included in our Game On box, couples will tap into their competitive spirit, while playing silly games that are intended to fill their evening with laughter while making memories that last a life time.
The automatic renewal feature is clearly stated throughout the website, checkout process along in all post purchase communications. Each customer has the opportunity to access their account details with their...
One of the worst thing I have bought online. The items did not even come in a box. It came in a cheap Amazon-like yellow envelope. It completely ruined our date night.
What worse is that you can not cancel future deliveries. Once you opt-in, they already charge you for four boxes. This is just unfair!
We very much enjoyed doing this date together, and the box was well thought out. However, it took over two months to come and the date was over all pretty short. I do not feel the date was worth the price at all. Will probably not be doing it again, but would be worth trying it out if you would like to.
I usually don't write reviews but this was so horrible I had to.
Don't waste your money on this! I wish I could give ZERO stars.
I spent way to much money for what I got. $41+ SUCH a ripoff
1) Shipping took forever
2) Didn't even come in a box
3) NO REFUNDS if not satisfied you can't send back
4) Included- 2 wipes, 2 propel powders to put in water, 2 small nut free mixes, 2 cheap plastic frisbee kinda things (not really sure)and a guide that is dumb and says stuff like bored? Talk a walk outside with your pet... unbelievable.
HORRIBLE! I am so angry. I spent around $42 on this after shipping. As others mentioned below, complete waste of money. This is a joke! We were given envelopes, pens, paper, a tea light candle and 1 and a half ounces of candy to write TWELVE letters to each other. Yes, you read that correctly. This was cheap, not creative and not fun! This company is trying to make a quick buck and take advantage of people. Don't fall for this scam!
If I could give this zero stars I would. I am extremely disappointed in their customer service. I had a poor experience with this company when trying to request a refund for my auto-renew. I asked 6 different times to speak with a supervisor and was denied. I am incredibly disappointed in the fact that they have zero flexibility in their refund policy. I have never dealt with a company who was this unfriendly to their customers. I would NOT recommend this product to anyone.
We are very sorry about that your experience was less than satisfactory. The automatic renewal feature associated with our subscriptions is clearly noted throughout the shopping experience and post purchase communications. By agreeing to the terms and conditions prior to signing up for your subscription, you were made aware of the cancellation, renewal and refund terms. When reviewing your communications with the Night In Boxes Customer experience team your request was immediately escalated to Night In Boxes Customer Experience team's Assistant Manager. After requesting to talk to the Assistant Manager's supervisor you were provided with a final resolution on your request by the VP - Customer Experience. Please do not mistake our adherence to our policies as unfriendly. We appreciate your feedback and will take...
THIS COMPANY DOES NOT CARE ABOUT THE SATISFACTION OF ITS CUSTOMERS.
Reiterating the last reviewer, I didn't realize my "3-month subscription" would renew automatically. They say they give you lots of warnings as you are checking out, but three months later I wasn't thinking about it, and there is no reminder before they charge your card (like other subscription services I've used).
My only notice came from PayPal. Of course, it came just *hours* after their cancellation deadline. I contacted customer service right away. The boxes don't ship for at least two more weeks, but they still refuse to cancel and refund. Now I'm being charged $120 for three additional months of a service I didn't like in the first place!!
They've offered to change the content of my boxes (make it a kids box) or delay delivery, so clearly there is still time in the process to make changes, but they still refuse to cancel. They also would not escalate my issue to a manager, despite multiple requests.
I told them I don't like their product, so sending them at a later date does not address my issue. They don't care. They would rather keep my money and have an unhappy customer. And it's $120!! It's not like a $15 magazine subscription. Maybe to a rich corporation like Cratejoy, $120 is meaningless. But we are a one-income family of three, and $120 is a lot of money to us. But they don't care.
THIS COMPANY DOES NOT CARE ABOUT THE SATISFACTION...
We are very sorry to hear that your experience with Night In Boxes has been less than satisfactory. We do our best to give as many warnings as possible during the checkout process as well as giving you the option to remove the automatic renewal feature associated with your subscription prior to signing up for your subscription as well in our post purchase communications. We will take your thoughts into consideration for further improvements in our communications with customers in the future.
They hide in your purchase that it is "auto renew" - with very little warning. After six months, you are charged with little warning for a whopping $250. They refuse to refund your money and their customer service is lacking. DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION!
We are sorry to hear that your experience with Night In Boxes has been less than satisfactory. The warnings regarding the automatic renewal feature associated with subscriptions clearly marked in the checkout screen as well as the ability to remove this feature prior to checkout. We also have included multiple warnings in our post purchase communications regarding the automatic renewal feature associated with your subscription. We appreciate your feedback and will take it into consideration for future improvements in our communications with customers.
We have young children and these dates have been such a blessing! We move around constantly and dont get a chance to adventure out often. This allows us to reconnect and make "us" a priority.
I am a mom of two boys under 5 and a military spouse with zero family around and very little time to put towards planning a date. My husband and I very rarely, like maybe once a year? go on a date. Date Night In takes the thinking and planning aspect away and on top of that, we can do it right from home when our boys are sleeping! I love that each month is a new theme and experience, we have really had fun going out of our comfort zones and creating real memories.
Great for parents with little kids who can't get out much!
My boyfriend is a major homebody, and getting him to go out and try new things is like pulling teeth. A few months ago, I surprised him with this subscription box. The date we tried was the Foundation of Love Box. He really enjoys puzzles so I knew he would love this. We spent the next few hours drinking wine while building the various things the guide suggested. Also loved the Spotify station! Overall, if you need variety, but your significant other is not up for outside adventures, give this a try!
My husband and I recently became parents, our son is now six months old, date nights are non-existent... or so I thought! Date Night in boxes are amazing!! It has really helped us to enjoy a little more us time without having to leave our little guy. I wish we would have found this sooner. Thanks for making an awesome product, and for being so helpful while ordering.