Debonair Scent
None
Questions
Q: When is my subscription billed?Asked by Christopher C., September 2020
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
Q: What is the last day that I can subscribe to get this month's box?Asked by Christopher C., September 2020
Debonair Scent reviewsReviews
Write a Review1.9
Average Subscriber Ratingawful
Mar 04, 2021
Diane H.
Been trying to cancel Debonair Scent but still they keep taking the 40.00 every 3 months. I still get the product but I want OUT. Had to finally cancel the card I use for their subscription, so hopefully they will get the message. I hate Debonair, Diane Hornbeck.
Verified Purchase
Scam
Jan 20, 2021
Cheryl P.
BEWARE!! This is a total scam. I placed my order and never got a confirmation I emailed them 4 times asking what was going on never got a response. I canceled the subscription and asked for a refund still no response.
Verified Purchase
Terrible!
Jan 02, 2021
Heather W.
Almost a month and it is still being prepared and no response to my emails.
Verified Purchase
Absolutely a scam
Mar 08, 2021
Danyelle D.
I purchased the Debonair Scent box with the 3-Month Prepay plan. After over a month I had not received a box. I tried contacting them. I received an auto-generated email giving me a ticket number. I tried contacting them twice, received two ticket numbers. They do not have a phone number or direct email address to try and contact anyone. From BBB website they have a poor rating as well.
I cancelled my subscription and removed my credit card from their website so I could not be charged in the future. I had to contact my bank and submit proof of my attempts at contact in order to prove fraud and get the charge taken off.
I'm totally bummed about this because I really wanted a service like this.
Dont be surprised if you never recieve o
Jul 11, 2019
Taurean L.
I subscribed to debonair I received my first two months of service but after being billed for my third month I never recieved my order. A label was made but never shipped. I contacted them and was told they had a high volume of new customers and would be sending me my paid subscription along with a free month subscription but I never recieved either. I tried two months to reach them but they stopped responding to emails.
Verified Purchase
Scam
May 15, 2019
Terri C.
Still charging after canceling in February. I created ticket requesting my refund and they are still processing ticket. Every month I notify my charge card company to refund my money.
Verified Purchase
Never received items
May 12, 2020
Tim H.
I purchased the monthly Subscription last month. I tried contacting Customer Service 5 different times during the month of April to see when will my item ship since they already took the money of my bank account. They never contacted me or sent the items and I am still out of $15.
Verified Purchase
WARNING! They sell your credit card info
Jan 02, 2020
Jenny S.
Not only was I billed with no product ever being received, but they never responded in any way to my multiple e-mails. They took our credit card info and either sold it to someone or created a fraud card themselves and used across the nation within 5 days of ordering.
Verified Purchase
Disappointed
Jan 12, 2017
Scott W.
Like the others, I subscribed in November and have not receive any packages at all. I contacted the company several times and only receive one response that was not generic and actually addressed my question. However, here we are in the middle of January and I have not received any packages or any responses to my subsequent emails. I have initiated a dispute through my credit card company.
Verified Purchase
Love this idea!
May 25, 2017
Sam B.
Just got my scents, thanks guy! This is a pretty cool idea, makes finding new perfume so much easier. Plus I love this company, I accidentally dropped one of the bottles in the toilet while spraying (I was about to go on a first date and super nervous) and Debonair sent me a brand new box! Super cool of them! Cant wait for next months scents. xoxo