charged 3 times, never received anything
by Lisa written 2 days ago
I was charged twice for my initial subscription and charged once for a renewal and have never received anything from Delightful Cycle. I received one email reply from DC after the initial duplicate charge, they said they would refund me, but that never happened and I was still charged the renewal and never sent any subscription box. I have emailed CrateJoy and am waiting to hear what support they can provide me.
Great CS and monthly kits.
by Brook written 4 days ago
We ran into a few problems during the holiday season due to a surge of orders, but that doesn't change that the boxes are great and the customer service is even better! They fixed any and all problems there were. I will continue to be a happy customer.
by Emily written 5 days ago
I ordered 3 months worth on January 22nd. They immediately charged my credit card. I have emailed them once with no response and my daughter emailed them twice with no response. At this point I would just like a refund! I'm very dissatisfied with there customer service!