Q: How many wax melts are included in the wax melt monthly subscription?Asked by Lori J., January 2020
Hello Lori!
The wax melt subscription is one all natural wax melt delivered every
month right to your door. The scent is perfectly crafted to match the month
in which it ships. For example our current scent for January is White Sage
and Lavender and February is Chocolate Covered Strawberry.
Q: There are certain smells that instantly give me a migraine. Do they tell you ahead of time what the scent will be, and if so, is there an option to skip?Asked by Shiloh A., August 2019
Hello, Thank you so much for reaching out to us. Our scheduled scents for the rest of the year are listed below. You can always choose to skip a month if you have a sensitivity to any of the them. In addition, if you are concerned about a scent but don't want to skip a month, you may contact us directly at about swapping out a scent for a different scent that we have available or consider gifting the scent. We strive for customer satisfaction so please don't ever hesitate to contact us if you have any additional questions or concerns. July Watermelon, August Sea Salt & Orchid, September Apple Harvest, October Toasted Pumpkin Spice, November Cranberry Woods, December Christmas Hearth
Q: Cancel this Asked by Vickie W., July 2019
Q: I have an allergy to perfumes. Will the items in these boxes have an affect on people with allergies, or are they really all-natural?Asked by Shayjenn, July 2019
Hello,
Thank you so much for contacting us here at Designs by Olivia Grey. In
regards to your question, our fragrance oils are a combination of all
natural essential oils and occasionally synthetic aroma chemicals when no
essential oil is available. Essential oils are pure liquids containing
aroma compounds that are removed from the seeds, flowers, leaves, roots,
and stems or bark of plants through methods such as distillation,
expression or extraction. These oils carry the distinctive essence, or
scent, of the plant it was made from and are frequently used in perfumes,
flavorings and medicines. Because essential oils are not available for
every scent we'd like to use, we may draw on synthetic aroma chemicals. We
use these concentrated compounds ONLY when no essential oil is available.
In addition, our scents are phthalate free and...
One pack of melts is not worth the price of the box.
Hello Kelly,
Thank you so much for your review. Reviews help us grow and we take each one very seriously. Thank you for your 5 stars in shipping and quality. We are so happy you enjoyed the melt itself. It appears your unhappiness is in the price. I greatly apologize but the price and item description is listed prior to purchasing. We make sure consumers are fully aware of the products before they purchase them. To show our gratitude for trying us, we have refunded your whole order. We sincerely appreciate you giving us a try and hope you have a very safe and happy holiday! Thank you for the opportunity to allow us to grow and support our customers.
I thought the candles smelled heavenly and were made with such love and care. I cannot wait to get my next shipment in the fall.
Thank you so much for your 5 star rating! Customer service is our number one priority. We hope you have been enjoying your subscription with us!
Beautiful candles. This box is worth every penny
Thank you Heidi!!! Customer satisfaction means everything to us. We are so happy to hear you love our candles and subscription box . We greatly appreciate your kind review!
Nice selection but the scents were too strong for me. They didn’t smell like essential oils,
Hello Andrea,
Thank you so much for your review. Customer satisfaction is our number one priority and we appreciate each and every one of our reviews. We are glad you were pleased with our selection as many hours of research and testing goes into each scent selected for our box. Every scent is crafted with the finest fragrance and essential oils. We never add any perfume or dyes to any of our candles. We understand everyone has their own preferences when it comes to scents and some may be stronger than others. We will definitely take your review into consideration when crafting future boxes. Thank you so much for giving us a try.
Sincerely,
Designs by Olivia Grey
Our Fall Quarterly Box includes Toasted Pumpkin Spice, Cranberry Woods and Christmas Hearth
Our Summer box beautifully captured fresh summer Scents. July featured scent is Watermelon, August was our number one seller Sea Salt & Orchid, and September paired with Apple Harvest.
Spring 2019 featured Rain Water, Magnolia & Peony and our favorite Cactus Flower & Jade.
Our current box welcome the New Year perfectly. January features our White Sage and Lavander carefully crafted to start your new year off with wellness and balance. February compliments Valentines Day very well with our mouth watering Chocolate Covered Strawberry. Lastly, March is dedicated to spring cleaning and preparing for Spring and all it has to offer. We commemorate this change with our beautiful Country Clothesline.
Our summer box is bursting with all the feel good scents. July is our best selling Raspberry Sangria that bursts with juicy goodness. August is Ocean Breeze and smells exactly how it sounds. September is our Apple Maple Bourbon. Need we say more!
For October, we chose Pumpkin Soufflé to ignite your pumpkin craze! Enjoy Thanksgiving with family and friends with our Wassail scent. This scent is perfectly curated to complement Thanksgiving Day Dinner. Lastly, our Fraser Fir will bring out your holiday spirit and happiness.