Q: If I subscribe will I be guaranteed to get diamond art in every one There are a few bad reviews Asked by Carol M., November 2020
Q: Do you ship to Alaska?Asked by Brittany W., November 2020
Q: I am a happy member of two months but I have a question. I seem to be getting images of butterflies in all the packages. They are pretty but I would like a variety of different images. Asked by Barbara F., January 2021
Q: What is in the membership boxes?Asked by Donna C., June 2020
Hi there Donna, thank you for contacting us. Each box contains a set number of Diamond Paintings in various sizes as outlined for each box. You can select whether you receive in Round, Square or a combination of both diamond shapes plus two themes for your paintings.
In addition our Member, Artist and Master Boxes include craft and DP accessories and surprises.
Excellent quality with the diamond paintings I have received!! Hours of fun and very relaxig!
I wish it came with a little more then just one item in it
Been over a month and still have not gotten anything from this club
It is okay. Take a while to get my first box . The virus was blamed as with all shipping worldwide. They have become a bit sloppy. I open 10 little packages and found several colors along with what was supposed to and even not getting enough pieces to finish.
Otherwise I have liked most of the items.
I liked my first box, although I did wait awhile for it. The day before I got the first box, they charged me for the second one. I cancelled my membership at that point. I did enjoy my first box and got some nice projects. For my second box though I got open box beauty items rather than diamond paintings. I think it was a brushing scam, and not only did I not get a box, there was UPS documentation claiming I did. To be fair, it could have been their distributor doing it without their knowledge. I contacted their customer service who didn't know how that could be possible, but they did offer to send me a replacement box.I have received a new tracking number, although the box itself has not arrived.
Don't waste your time..I have never received a box and only generic emails replies to my question.
I got my first box last week and I love it! Projects were great and good quality.