Q: When's the next diesel crate coming out I'm behind two months on getting mineAsked by Jarrod P., February 2021
Hello please email our customer support. We will get this issue sorted out for you right away.
Still have not received my first diesl crate going on 3 months now still NOTHING
Q: What do I do if the items don't fit? Asked by Christopher C., September 2020
You can email our customer support in regards to something not fitting.
Q: When is my subscription billed?Asked by Christopher C., September 2020
You are billed on the 11th of each month. Orders get shipped shortly after you are billed.
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
You get billed on the 11th of each month, your package will go out shortly after. Generally within 48 hours depending on when the 11th falls on each month.
Horrible experience even worse customer service new customer u would think they wouldn’t mess up first subscription box but they did bad wrote three emails asking if this was normally even sent one asking if it was a joke paid 44$ got about 13$ in stuff and that’s being generous was told they where out of stuff and would make it up to me but Havnt received anything why send out stuff and take my money if your out of stuff to send
Great bundle of goodies. Also Apex jerky is fire. They put some nice stuff in these bundles. The hat is nice too. Can’t wait for next month.
Love! Will be ordering again for my hubby. He loves his diesel and diesel crate order
Love the Boxes, I signed up for the 3 month plans does it stop billing me after those 3 months or do I have to cancel my subscription?
Great subscription box. On month 2 of my subscription. Got both of my boxes on time and with all the cool stuff in it that you see on their instagram/website. I was skeptical about it because of the bad reviews but a friend told me to go for it so I did and I'm very happy with the subscription. Definitely recommend to all truck people.
I’ve been a big fan of This service for a few months now. I get excited every time I see it at my door. The new ownership has really turned everything around. Excellent service and products!
I have been subbed to Diesel Crate for 3 months now and have received some pretty cool and new items each month. Definitely worth it. Always ship on time too
Awesome company with amazing customer service. I get my money’s worth every month. Love it.
Still haven’t gotten my Diesel Crates after months and won’t refund my money. Highly do not recommend!!
I was charged twice and still have not received a box. I cancelled and can’t get ahold of the seller. The customer service is terrible and not worth the hassle.
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