Q: What do I do if the items don't fit? Asked by Christopher C., September 2020
You can email our customer support in regards to something not fitting.
Q: When's the next diesel crate coming out I'm behind two months on getting mineAsked by Jarrod P., February 2021
Hello please email our customer support. We will get this issue sorted out for you right away.
Still have not received my first diesl crate going on 3 months now still NOTHING
Q: When is my subscription billed?Asked by Christopher C., September 2020
You are billed on the 11th of each month. Orders get shipped shortly after you are billed.
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
You get billed on the 11th of each month, your package will go out shortly after. Generally within 48 hours depending on when the 11th falls on each month.
Love! Will be ordering again for my hubby. He loves his diesel and diesel crate order
Love the Boxes, I signed up for the 3 month plans does it stop billing me after those 3 months or do I have to cancel my subscription?
Great bundle of goodies. Also Apex jerky is fire. They put some nice stuff in these bundles. The hat is nice too. Can’t wait for next month.
I’ve been a big fan of This service for a few months now. I get excited every time I see it at my door. The new ownership has really turned everything around. Excellent service and products!
Awesome company with amazing customer service. I get my money’s worth every month. Love it.
I have been subbed to Diesel Crate for 3 months now and have received some pretty cool and new items each month. Definitely worth it. Always ship on time too
Great subscription box. On month 2 of my subscription. Got both of my boxes on time and with all the cool stuff in it that you see on their instagram/website. I was skeptical about it because of the bad reviews but a friend told me to go for it so I did and I'm very happy with the subscription. Definitely recommend to all truck people.
Was a little disappointed with the contents of my first bag or things.....did not even come in a box just a shipping bag. I am not convinced that the money I’m investing in this box adds up or benefits me at all. I was sent a t shirt with the company logo on it that was cool. But then all I got out of the BAG not a box. Was a cheep knife that was falling apart and a thermal blanket I could pick up for 50 cents at Walmart and one little packet of a fire starter gel. I don’t see any of these products useful for a diesel or diesel related. So I hope my next box or bag or what ever you send it in has way more in it and contains proper items that go with diesels or diesel related at least.
Horrible experience even worse customer service new customer u would think they wouldn’t mess up first subscription box but they did bad wrote three emails asking if this was normally even sent one asking if it was a joke paid 44$ got about 13$ in stuff and that’s being generous was told they where out of stuff and would make it up to me but Havnt received anything why send out stuff and take my money if your out of stuff to send
Still haven’t gotten my Diesel Crates after months and won’t refund my money. Highly do not recommend!!
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