This was a Christmas gift ordered months before..never received box charged for 2 shipments no response on my inquiries
It has been 6 weeks since I ordered a 3 months plan, 2 of the boxes apparently have been mailed (one 4 weeks ago, another 2 weeks ago) but neither have arrived and no tracking information available. I sent a message to the seller 2 weeks ago but still no reply. Hoping I can get a refund from the Cratejoy.
The one order that I did receive, I liked. Unfortunately, Nail Shack kept charging me and would never send the wraps. Customer service on their end was definitely lacking - either no response at all or, oh yes, we will re-send. There wasn't record of them sending the order in the first place. Cratejoy customer service was great and on top of things. I wouldn't hesitate ordering another subscription through Cratejoy in the future. Just proceed with caution if you order Nail Shack.
I subscribed April 22nd and never received my order......
Regretting my 3 month pre-paid purchase. They ask you your preferences and apparent do the opposite of what you ask. I said no rainbows and 2 out of 4 are rainbows. They also asked preferred styles/colors/patterns. One set is blue which is a color I like but it's loud and glittery. I don't like any of the patterns.
So I didn't even get to the application stage to see if they even work. What they sent me is so ugly it's going in the garbage.
Also, they didn't sent any instructions. Just the nail strips, file and stick. Nothing else
I shouldn't be writing this, but I'm assuming that my package has shipped since I was sent an invitation to review.
I haven't received my items as of today 02/09/22
My apologies for the missing pack, I will reship another pack today!
Never received my first box its already renewed.
I could not rate the product, because I never received it. I sent a message to the seller, to please not send them to the address on the order. I did not realize that I had my deceased mothers address on file. I specifically had her respond to my message, stating that she understood not to send it to my ex stepfather. I'm sure he threw it away. If I could give negative stars, I would.
Stickers suck! Only got 4 sheets and honestly 2 of them are way to flashy and obnoxious for me.. I'm very disapointed
The quality of these nail strips is awful. Very sticky, gooey, clumpy and smell like they were spray painted. I was extremely dissapointed in the quality. The Curation was so so, design strips look cheap. Unusable strips.
I am I have yet to receive my package I’m very upset with this company I don’t recommend it
Come on Nail Shack you can do better.I was really looking forward to receiving your product.I paid for three months any they never showed up . What happened Waiting and waiting ......
Shipping label created over a month ago and never actually shipped therefore never received 2nd or 3rd subscription that I paid for in full?? Zero stars shady business cannot contact seller at this point a full refund is in order definitely a rip off literally theft at its finest!
Hi Brandi! I’m so sorry that you were unable to contact me.
I have researched your account and see that January was delivered 9400136897846579512284 January 30, 11:59AM
I see the issue is with February, as March is preparing now for shipment. I apologize for the issue, and I will credit your account for a free month to make up for the missing February shipment. I apologize. Thank you for reaching out, Deanna
I haven't received my order yet. Please send it.
I paid for 3 months and only got 2. I contacted the seller and was told I would receive a make up set for the month that was missed. Never received it. I contacted her again and said she would resend it. It’s been months- nothing. Rip off
A little background: this is my first subscription box so I had some high hopes. I’ve been a hairstylist for over 11 years and have my cosmetology + nail tech license in 3 states. I paint my nails regularly and switch between polish and gel, and I do my sister’s and friend’s nails for fun. A coworker recently told me about her success with nail stickers (not Nail Shack) and I decided to try them for fun.
Once I ordered them, I didn’t hear a word or get a single email for 12 days. It wasn’t until I sent a message into the owner that I suddenly got a shipping notification the next day, but also no response from Nail Shack. When they arrived the prints were cute but all pink and/or Valentine’s Day style, which I had specifically selected not to include holiday or pink. Despite this I decided to try out a pink/orange ombré, prepped my nails and applied. The stickers went on smoothly but as I completed the other nails, the edges started lifting. I pressed them down and proceeded to apply the top coat (which is not included) and within minutes all the edges had curled up. I pressed them down again, applied a second top coat a few minutes later, and same thing. Within the hour the edges were so curled that they were catching on everything. I took them off an hour later.
I really hoped these would be a fun way to switch it up...
Not as advertised Do not stay on.
The quality was terrible. Actually not usable. I threw them away as a complete loss, and then immediately cancelled.
I have tried Color Street and they were so easy to apply, great quality, and stayed on almost two weeks. I tried to save money going with this mail subscription because color street is very expensive (12.99)
But I believe you get what you pay for.
Horrible product that only stays on 24 hours if that! They’re cute, but that’s it.
The product might be fine, but it has been 2 weeks and I haven't recieved any shipping information. The seller has responded to my emails but it hasn't resulted in any movement.
I have not received it and the Email and tracking number says that I have.
Awful. Next day peeled right off in shower. Waste of money
I got my first pack of nails the first month of my 3-month subscription never got the second when complained she said she would ship them out the next day never got those either! The tracking number she gave me says she never even gave them to the shipping company just made a label! Asked for a refund will update the review if I get my refund.
My designs and colors were very bold and not at all what I've seen. I will not be wearing these and I couldn't even give them to my 22 year old daughter. Really would have liked more muted and natural colors, but this is not for me at all.
Every single one of the nails was too narrow for my white male bed could not use any of them.