Normally I love my monthly subscription but was very disappointed in the one for May where they was a very cute tank top but it was extremely far off on its size so I cannot wear it. The rest of the box did not make up for it this time. I tried contacting the seller but got no reply in trying to get a different size or partial refund. The seller needs to make sure the clothing picked is true to size for future choices.

Verified Purchase

Flag

Dog Mom Box said...Jun 05, 2020

Megan,

Thank you for reaching out. We are sorry your shirt size was off. We sent an email in regards to updating shirt size due to the type of shirt that was being included in the box. We also shared on our social media to make sure sizes were updated appropriately. We would love to exchange your shirt to make sure you get one that fits :) I tried to locate an email from you but didn’t find one. Please email us with what updated size shirt you would like :)
Cratejoy doesn’t allow us to share our email but it is on our website!

We look forward to hearing from you!

Thank you!

Dog Mom Box

Just so so

Jul 08, 2019

Connie S.

2 Reviews

1 Helpful Vote

Subscribed for 27 days

Overall

Shipping

Quality

I liked the box but guess I expected more. My pup just got a bandana and a chew stick. I myself got a scrunchie (I'm to old for those), a very small jar of scrub and a cap. I honestly was expecting more.

Verified Purchase

Flag

Good but Could be Better

Nov 11, 2019

Hayley M.

1 Review

Subscribed for 14 days

Overall

Shipping

Quality

Curation

Overall, it was a good box. I was hoping for a few wmore things both for mom and dog, along with better quality with the price I paid. I am giving it more more month until I will be cancelling if the quality and products are not up to par.