I was so excited about this box and liked everything that was in the box. Unfortunately, I was missing several items. I messaged the seller and they apologized and said they'd send a replacement out ASAP. The was September 10th. I followed up on September 22nd as I hadn't received anything. No response. It's now October 4th and I guess I'm just going to have to accept that I paid for items I'll never receive. Bummer.
My first box wasn’t impressive. Just ok. Really wanted something I could use or wear in my everyday life to show off I’m a dog mom. There was a small misc pencil bag that said dog obsessed. Really wanted a cool cold cup, hat, shirt, something for me to represent my dog mom life out in the world. Matching outfits-something. There was nothing that made me say ooooohhhh in the box.
Normally I love my monthly subscription but was very disappointed in the one for May where they was a very cute tank top but it was extremely far off on its size so I cannot wear it. The rest of the box did not make up for it this time. I tried contacting the seller but got no reply in trying to get a different size or partial refund. The seller needs to make sure the clothing picked is true to size for future choices.
Thank you for reaching out. We are sorry your shirt size was off. We sent an email in regards to updating shirt size due to the type of shirt that was being included in the box. We also shared on our social media to make sure sizes were updated appropriately. We would love to exchange your shirt to make sure you get one that fits :) I tried to locate an email from you but didn’t find one. Please email us with what updated size shirt you would like :)
Cratejoy doesn’t allow us to share our email but it is on our website!
We look forward to hearing from you!
Dog Mom Box
I liked the box but guess I expected more. My pup just got a bandana and a chew stick. I myself got a scrunchie (I'm to old for those), a very small jar of scrub and a cap. I honestly was expecting more.
Overall, it was a good box. I was hoping for a few wmore things both for mom and dog, along with better quality with the price I paid. I am giving it more more month until I will be cancelling if the quality and products are not up to par.
I was happy overall with all items except the earnings. One broke while putting it on.