Q: Does dojabox have a number I can call? I've emailed them 7 times now and still no response. Asked by Kristin G., March 2020
File with the Federal Trade Commission.
Q: I still have yet to receive my box that’s been paid for since September 3rd what’s going on? Asked by Shasta F., September 2020
Q: Where is my June box?Asked by Kira J., June 2019
Hi I was told that they are very behind I just got my box. On July 3. Hope this helps
The seller told me that they were behind on their shipments. Mine were two weeks late. I would just wait for a tracking number.
Q: I never received anyboxes. Asked by Kayla A., June 2019
The seller told me they were behind on their shipments. Mine were two weeks late. I would just wait for a tracking number.
3 months to receive my box. I love the contents, just took so long to get to Texas
anyone else feels like they got ripped off? havent heard a word on the box i ordered for may 2020 or aa tracking num.
Don’t waste your money!! I’ve already been charged for two months totaling more than $80 and still have not gotten a box yet. I’ve already reached out to the seller with no response, now I’m trying to work with cratejoy to get my money back and hopefully they’ll work with me. Frustrated!!
DO NOT WASTE YOUR MONEY, THIS COMPANY SHOULD NOT EVEN BE LISTED, YOULL NEVER RECIEVE YOUR BOX OR ANY KIND OF RESPONSE FEOM THEM OR CRATEJOY.... SO DISSATISFIED WITH BOTH COMPANIES NEVER WILL I BUY ANYTHING FROM EITHER AND I WILL MAKE SURE ANYONE I K OW DONT EITHER AND I WILL BE REPORTING TO EVERY BUSINESS THAT I CAN
Do not subscribe to this!!! I accidentally subscribed and minutes after sent a message and tried to cancel. It finally let me cancel days later and cratejoy finally got back to me afyer 3 emails to Dojabox. They weren't any help either. They sent a email stating they'd sent several emails and ticket closed!!! Wrong! I got one email from them stating they'd emailed Dojabox and give them to later this week to hear back. Then I got a email stating they'd sent us both several emails and closed ticket. Lies! I never received but one from Cratejoy and zero from Dojabox. Still haven't gotten a refund of over $40 and not sure how this happened. This Dojabox is a scam. Sadly.
I was charged twice and never received anything and when I contacted the seller I got no reply and also no help from cratejoy. I'm canceling my subscription and wont be ordering from cratejoy anymore
I will say I am pretty mad I never received my box that I placed on April 26 2020. Its now June 5 and still have not heard back from your company after emailed 4 times. You tried to take mays payment out but I made sure it was declined when I never received my first box. I will never order from this company again!!!
They billed me 3 times.. even after I told them I never received a box. Never received a response to emails about my packages & I don’t even want the boxes now. I just want my money back. Horrible experience, I do not recommend!
At first this box was SO cute and we were excited to get it. Then shortly after we began the subscription we started not even receiving packages and instead of them emailing us to let us know things were running late we’d ALWAYS have to email them first and it’d take forever to even get a reply. This was a cute idea but they aren’t consistent at all. I didn’t even bother changing the card info to my new info.
Absolutely loved it. Totally worth it and not knowing what I was getting made it like christmas.