Q: What do I do if the items don't fit? Asked by Christopher C., September 2020
You can return it in the bag sent along with your box for an exchange. Just let us know and we will send you a return shipping label.
We pay for the return shipping for all plans but the standard. The buyer pays return shipping for the standard box.
Q: When is my subscription billed?Asked by Christopher C., September 2020
If you are a first time buyer, you are charged immediately and we send your first box 7 box within 7 days of subscription. Thereafter you are billed on the 11th of every month.
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
Your subscription is shipped on the 14th of every month
Q: What is the last day that I can subscribe to get this month's box?Asked by Christopher C., September 2020
Anyday within the month up to the last day of the month
I just can not express how much i love this subscription box.
I tried both the startwr level as well as the high end .
I was not disappointed , Lisa my stylist was amazing.
The quality and fit of ever item of both boxs impressed me.
I have tried several other clothing subscription boxs,none compare !
I am so impressed that I am ordering each level box !
I love when people stop me and say "you look great ,where did you get that shirt or dress etc.
The complements from my outfits keep comminig in.
Thank you Lisa !
Thank you soo much for this great review. It was my pleasure to style you. I cannot wait to continue to find great pieces to suit your style.
My eyes nearly popped out of my head today when I opened the cute box. All of the items were wrapped in pink tissue paper. inside was a personal note. This company works so hard to bring you gorgeous items that are of high quality. One item was ticked at a price that exceeded the price of the entire box. I'm so happy with my purchase that I may bump up my subscription. Photos of the items and a try-on will be uploaded on my all of my social media platforms so you can see what a wonderful job, Lisa did for me!
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Thanks so much Stephanie! We are so grateful for your review and we pledge to continue to do our utmost for you box after box. Thanks again and have a fantastic day!
I bought the standard plus box for the very first time and i can honestly say that I was 100% satisfied with my box. Clothes fit right. Could have easily paid twice the cost of box.
Thanks so much!
I love everything about this box! The clothes are fantastic! I told my stylist I just had a baby and they sent me Spanx and tummy control pants! I was floored. Wow. You have a customer in me. Thank You!
We thank you for this kind review and glad you liked everything! We appreciate you and look forward to serving you again and again.
This box was just OK. I would probably wear the long cardigan, but I am not into short cardigans, I might wear it though. The dress was definitely not my style. The red blouse I will probably wear with leggings. Overall I wasn't pleased with my box. I would like to see either a mix of different clothing's or a full outfit.
Thank you for the feedback. I am sorry to hear this. I know you expressed how much you liked the July box so we have taken all you have said and will work towards making your September and all other boxes well suited to your needs. Meanwhile I suggest you try on those clothes and see how they look sometimes that is all it takes to love an outfit we would otherwise never have picked out. Thank You
It’s been several months since I signed up and I haven’t received my first box yet but I’ve been charged $300 in $100monthly since beginning of July and I just had a baby so it’s hard to spend money on myself like that to begin with and nobody has had the courtesy to contact me let alone try to make it up to me.
Congratulations on the new baby! it's not been 3 months,not even 1 month. you ordered box 7/15 - missing our July ship date. 2nd charge was due to a glitch here on CJ it renewed your box untimely. All together charges are $198, for 2 boxes not $300, please see account. We contacted you twice,offered to make a refund of glitch payment but looks like you had not checked your email box for a while before leaving this review - but you have just responded to our emails so you must have seen them, We hope you will take another look at and make adjustments to your review. Thanks
Just a little postscript message this is a tough little sweater vest it is so pretty and I'm thankful
Thanks so much! We appreciate the feedback
Nicely packed, great value for the quality. You have a new fan. I totally loved my box!
We are happy to hear this. Thank You and look forward to serving you
My stylist took every advice and got me clothes that fit just right. Thank you Nia!
Thank you so much Barbara it was a joy styling you
Nice selection of clothes. Great value.
We appreciate the feedback
4 Clothing Items Shipped Once a Month Free Shipping Free Return Change Subscription Plan Anytime Value - $100+ YOU PAY : $59
4 Clothing Items/accessories May Contain Brand Name Item/s Shipped Once a Month Free Shipping Free Returns Change Subscription Plan Anytime Value - $150+ YOU PAY : $79
5 Clothing Items Brand Name Item/s in each Shipment Shipped Once a Month Free Shipping Free Returns Change Subscription Plan Anytime Value - $200+ YOU PAY : $99
5 Premium Clothing Items Sought After Brand/s in Each Shipment Shipped Once a Month Free Shipping Free Returns Change Subscription Plan Anytime Value - $300+ YOU PAY : $149