I ordered a three month subscription as a Christmas gift and unfortunately only one shipment has been delivered so far. I understand that COVID has delayed shipping for everyone but we are coming up on five months now. More disappointing than the shipping however is the customer service. I contacted the seller about my concerns and received a generic email back about my movie preferences? No response to my latest email.
Hi Allison, I am sorry to hear that you have only received 1 shipment, I would love to look into this further for you, and I am to quite concerned that you haven’t recieved any further movies.
I can see from our records our team have emailed you back personally, however we haven’t had a reply - we’d love to put the right, so please get in touch with us.
Again, I apologise for any inconvenience this might have caused, but we will put this right for you - rest assured.
Sam - DVD Locker
I bought a three month subscription and have not received any shipments. I have tried contacting you and have received no replies.
Terrible product with many hidden fees and ridiculous parameters. DO NOT purchase this...you’ll regret it immediately!