Q: Do you ship to Canada?Asked by Emily K., April 2020
Q: Can we buy one month at a time?Asked by Rachael G., December 2019
Yes you can buy month to month.
Q: Are the earrings studs? I want to get this for my mom & she can’t wear studsAsked by Amanda B., November 2019
Sometimes they are studs.
When you sign up, they let you thumbs up and thumbs down various styles, specifically so they can choose better for your specific taste. :)
Q: If you don't like the style earrings you're receiving, can you change the subscription style? Asked by Vicki J., January 2020
You do have the option to change the style.
I subscribed to two styles, Boho Babe and Minimalist but Groovy and loved both pairs I got my first month. Shipping was awesome. I got both pairs in less than a week after ordering. This is a subscription I'm definitely gonna keep.
Their customer service is the WORST. Seriously, I've never dealt with a ruder company.
And the earrings are just okay. Some are okay cute. Some are downright ugly. Most are ones that will molder in your jewelry box because you choose to wear better earrings in your collection instead.
You'd be better off to take the money and shop on Amazon or even buy the cheap jewelry directly from China yourself.
I bought a subscription through Groupon. And when I tried to cancel it a year later (because I didn't know they automatically renewed it and didn't email to let me know) they accused me of fraud, that I'd somehow gotten a better price through some tricky method.
Then when I showed my receipt, Ear Fleek didn't apologize for the accusation, but instead proceeded to back charge me for earrings I'd already bought and paid for through Groupon and would only give me a partial refund for the upcoming year.
When I asked what I was paying the extra cash for, Joe at EarFleek told me, "You are paying a higher price because we are now giving you monthly servicing. It costs us time to provide you servicing as a monthly customer."
*snort* I paid extra for their bad customer service, patronizing behavior, and accusations of fraud.
That's not really what I was hoping for when I subscribed to EarFleek.
Love and self-respect begin with establishing boundaries. The boundary we cannot allow you to cross is to pay us one amount of money for one thing, then attempt to get a more expensive, different thing, later. This is a principle that flows from the Golden Rule - we wouldn't expect you to do the same in your personal life either.
I've explained this to you multiple times, and it's sad to see you not able to accept "No" for an answer. Perhaps over time you'll come to appreciate the nuance of this interaction and see things from our perspective.
DISHONEST COMPANY They switched my month to month subscription to a yearly plan without my consent. I have to go through a chargeback dispute with my credit card company now because of their abysmal customer service. BEWARE.
Hi Veronica - we've refunded you your renewal. Unfortunately Cratejoy has an extremely unfavorable fee structure which forced us to undergo that migration. Thank you.
My daughter loved it
If you want to receive broken cheap earrings and be treated poorly by customer service then by all means subscribe! Better yet sometimes they charge you and never even send your order. Don’t waste your time or money!
Hi Elizabeth - we informed you about your abuse of coupons. We are a small business and we cannot have our customers taking advantage of us in the way you did, and remain in business. Thank you for your feedback.
what a fun surprise every month!
Forget EarFleek! I purchased a gift subscription for my daughter who is an almost 30 year old professional. So far, (in 3 months) she has received 2 pairs of earrings. One pair of ice cream cones and one pair of a fry pan with an egg inside. I have tried to get them to send more age appropriate earrings and more stylish earrings, but they tell me no! They will not improve the type of earrings they send because Crate Joy costs them too much money and they cannot afford to. If this is so, why they still are selling on Crate Joy? EarFleek is no bueno.
All we asked you to do was to sign up via our main website, where you get FULL features, such as our voting game, monthly subscription types, etc. This is something that would ultimately have cost you less money and about 5 minutes of effort.
Half the time I get the earrings for me and my daughter the earring back and would be broken on them and they were nothing what we thought they would be.
Hi Christina, we repeatedly responded to your emails about the damages you had - we asked you on 5/6/2019 to tell us which pairs arrived damaged so that we could set up a reshipment. Please respond to that email and we would be happy to help you get intact pairs at no additional cost to you!
I think my style is more boho than chic. The earrings reminded me of a 80’s pop sensation.
These little coke bottles are super cute! Not necessarily something I would have picked myself, but still something I would wear.
Unfortunately, the label on one of the bottles came off partially onto the plastic bag.