Q: If I am gifting this to someone who is pregnant and they know they are moving between now and when the baby will be born, how easy is it to update the shipping address for the subscription?Asked by Haley B., December 2020
Changing the address is very easy! Just change the address on your account before the 10th of the month and it will be automatically updated! If you need to change it after the 10th of the month, go ahead and update it in the system, but then shoot me an email as well just so I can double check before that months shipment goes out.
Let me know if you have any other questions!
Q: Are the boxes related to specific trimesters or do they vary with products across the board?Asked by E B., October 2020
We match 2-3 products in each box to the monthly gestation during pregnancy. If baby has already been born, we match to baby's monthly age.
The other 2-3 products are Eco-friendly and/or organic goods for mama's wellness/pampering or to use around the home.
Pretty great box! For the folks who said it wasn’t enough stuff, I got 12 items! That’s a whole lot of samples.
The only item I didn’t like is the tea - it’s too bitter.
The massage oil smells great!
The nausea drops I haven’t used, but I will give to a friend who is expecting as well.
I love the scrub!
This was a good buy!
My daughter has been very pleased with the variety and quality, but the shipping has not been good. December was very late and I appreciate all that was going on, but it's happening again.
My son-in-law receives Rad Dad box and no problems.
I have only gotten two boxes. And the second one had two items identical to the first box. Very disappointing!
I sent the box as a gift to someone. However the products have been damaged- looks like something spilled inside the parcel. After contacting the seller, they responded once asking if I wanted a voucher or replacement. After responding to the seller, they have ignored me for over a month of following up so have received nothing.
I'm so sorry you feel we have abandoned you! Kiersten here again!!
I emailed you on April 7th and have not seen any emails from you since your first one, that was sent on April 6th. I am emailing you again from our help desk system to get the ball rolling again. Lets get a claim filed with USPS and get those replacement items to you!
I ordered on the 19th because it said it would ship the 20th. On the 24th I sent a complaint asking why it hadn't shipped. I recieved no response but did recieve an email that I was refunded and my subscription was cancelled. Why? I still wanted the subscription, I just wanted to know why it hadn't shipped.
We're so sorry for the miscommunication! When we received the email notification from CrateJoy, the verbiage made it sound like you didn't want the box anymore because we were unable to get it out on the 20th, and that that was the only reason you chose our box. We were just trying to get your money back to you as fast as we could!
We did not realize our shipping timeline had not been updated - we now ship during the last week of the month. Thank you for helping bring this to our attention!
Ordered almost 4 weeks ago and still have not received
I was disappointed with the selection of this box for the price. There were a few useful items, but about half of the products were not clean/seemed cheap & I don’t feel safe using them. I emailed the seller, but haven’t heard back. I would go with a different pregnancy subscription box next time.
Still have not received it, USPS still shows it in the same location for the past 6 days.
Thank you for your patience. I am so sorry USPS has been slow to deliver this holiday season. I have good news though! I just checked your tracking and it's showing your box is out for delivery today!
Please let me know if there's anything else I can help with!
Did the 3 month subscription and overall, excellent value! Great experience with the box and all contents were a treat to receive and gift.
Had to cancel due to budgeting with a new 3 month old and 19 month old. It was nice while it lasted though!
I ordered the subscription for my niece. She absolutely loves all of the products and is thrilled with their quality and that they're safe and non-toxic. She's in a different state, so she texts me when she uses a new product. Having a lot of fun!
July 2020 featured BLDG Active's Antimicrobial Hand & Face Hydrogel Spray and Scentuals Natural & Organic Skin Care's Headache Roll-On. This photo shows our 1st month of pregnancy box. This box presented our 1 month pregnant mamas with a pregnancy journal, acupressure wristbands by Nomo Nausea and Sweet Blackberry Ginger Tummydrops to combat the well-to-known 1st trimester nausea and a vagina friendly bath bomb by JD Bath Co for a little bath-time pampering!
August 2020 featured a set of KNORK Flatware (made of bamboo fibers and sugar cane starch (PLA), these plant-based pieces compost within 2 years of disposal!) and BLDG Active Skin Repair Hydrogel (for everyday skin damage: natural, non-toxic, and non-sensitizing (aka no sting)). This photo shows our 2nd month of pregnancy box. This box presented our 2 month pregnant mamas with an energy spray, anti-nausea drops, pregnancy tea, and a magnetic sonogram frame.